Balikpapan Castle Hotels

"Wonderful Stay! I had a fantastic experience during my recent stay at this hotel. The rooms were impressively spacious and impeccably clean, making it easy to relax and feel at home. Everything was well-maintained and thoughtfully arranged, which added to the overall comfort. What truly made the stay exceptional was the staff. Everyone was warm, attentive, and professional—but I want to give a special Thanks to Ghita and Fitria (hope I spelled your names right!) . Their kindness and helpfulness went above and beyond, and they made me feel genuinely welcomed throughout my visit."

"Thank you for your great service and hospitality. "

"Staff good"

"The staff are so friendly, polite and helpful. I had arranged a pick up but my flight was delayed by over an hour. I managed to let them know and when I arrived at the airport the lovely young man from the hotel was there waiting for me. They let me change my room as the first one was near the lift and due to being a light sleeper moved me to a room further away which was perfect. The room was clean and the bed super comfy. If I ever travel back here would definitely stay again 😊"

"I would like to comment that your staff Nora has serve us excellent service, she has done an extra mile for us, she is a keeper, you should promote her because of her excellent service towards us. We are very happy of her service. I stay there from 5th July until 9th July 2025, We will recommend this hotel to our family and friends. "

"Not a beautiful island "

"Room was comfortable, view of the ocean nice. Shower good. Food was good, except in the morning, the breakfast buffet was not ready at 6 am, no warm food."

"Very accommodating and friendly staff. Nice facilities with an infinity pool overlooking the water. Tasty food in the breakfast buffet. The room is spacious and very comfortable. I would recommend the hotel to anyone traveling in the area."

"Great place to stay with family "