Baxter Springs Vacations from $571

Beautiful and peaceful resort, great amenities, helpful staff, and clean room!

The staff were friendly. However, At check-in my parking pass was not given to me so we received three calls about it at 7:30 the next morning. The condo looks just like the pictures and was roomy for my large family, but was a little dated. The carpet throughout was old and stained and the stove burners in the kitchen were hard to use because they were bent up. They didn’t provide simple kitchen utensils like pancake turners and they only had a few pans and one sheet pan, which made cooking a bit of a hassle. They didn’t provide dish soap we had to get our own, and they didn’t have extra trash bags available. We have a large family, so that would have been helpful as all of the trash cans were very full when we left. Also, although the rooms were clean at a glance, there were cobwebs and spiders everywhere (some dead, some alive). I recommend that they get their property sprayed by pest control. When we first walked in, we killed 5 spiders within the first 10 minutes. On day two of our stay, I found two more spiders in the laundry area and another bug came crawling in as we were sitting in the living room area. In addition to that, when I went to use a towel from the bathroom downstairs, there was a bug inside of it. Lastly, the shower in the main room had mold inside of it.

Absolutely terrible experience with just about everything. Paid for this Lodge yet when I show up to check in, they put me in another place completely different than what I ordered. I paid for a Mountain View got put on base floor in room filled with spiderwebs and spiders, bathtub faucet was broken and about to fall apart. I tried to get help and the staff was completely useless. Only trying to sell me on a time share. Laquita was one of the terrible employees. Please avoid Capital Vacations entirely.

I had a great stay . Very clean and quiet . Very close to all the attractions and the Landing . Very kind and lovely owner ! Will come again for sure . Thank you for your hospitality.