All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
very clean flat, central, well equipped kitchen. Even supplied fairy liquid, washing machine and dishwasher soap. comfy bed and enough storage space. Only downside is close to hospital so can be noisy with ambulance sirens
Chee Lim
Stayed 2 nights in Dec 2023
Response from Samuel on Dec 12, 2023
Thanks for your review Chee Lim.
10/10 Excellent
janice
Traveled with family
Dec 8, 2023
Liked: Cleanliness, room comfort
City centre with basement car park
Excellent trip from start to finish. Apartment was just as described. Complimentary teas and coffee and biscuits as well as cleaning products in kitchen and hygiene products in bathroom. Apartment is very central. Very close to National bus station and 10 minute walk to the centre of town and you can park (additional cost) in the building’s basement car park .
janice
Stayed 2 nights in Dec 2023
Response from Mark on Dec 8, 2023
So glad to hear you had a wonderful trip Janice. Hope to see you again! Kind Regards, Mark.
10/10 Excellent
Sherida
Sep 18, 2023
Liked: Cleanliness, room comfort
Marvelous stay
Firstly, great price. This has got to be hands down the loveliest apartment I have ever stayed in. Perfect location, literally 4minutes from the coach station, 10-15minutes from Temple mead. Right next to Tescos n the town centre. Beautiful property, clean, bright, felt like a home. My new Bristol spot to stay. Loved it. Doors opened ont a courtyard. Super secure entry. Just a lovely place. Even though its Student central, it was so peaceful, no offense to students lol.
Sherida
Stayed 3 nights in Sep 2023
Response from Samuel on Sep 18, 2023
Thanks Sherida, glad you liked it.
10/10 Excellent
M
Traveled with family
Jul 21, 2023
Liked: Cleanliness, room comfort
Really good thanks
M
Stayed 2 nights in Jul 2023
Response from Becky on Jul 22, 2023
Thank you for taking the time to leave a review.Glad to hear you enjoyed your stay.
4/10 Poor
Raphael
Traveled with family
Jun 20, 2023
Liked: Cleanliness
Disliked: Room comfort
Noisy and Unfriendly Management
This was a terrible stay for the following reasons: We could not sleep at night for 3 days because of bird noise at night continuously. This was not mentioned when we were booking this property. To make matters even worse, the property management company mentioned that we might have to replace used towels because my daughter used them to wipe makeup!!!!!. REALLY!!
Raphael
Stayed 3 nights in Jun 2023
Response from Samuel on Jun 20, 2023
Thanks for your review Raphael, I'm sorry you faced noise in the apartment from birds. You did not complain at any point during your stay in regards to that. Unfortunately some noise is to be expected in Bristol City Centre, as a harbourside city, especially at certain times of year. We have quieter apartments in Clfiton and have never claimed Hamilton Court to be 'quiet'. We are surprised that you think it acceptable to treat our towels in this way, we sent you images of the towels as well to highlight the staining. (I would also post here if Expedia/Hotels.com would allow us). What our message asked was what were the stains to help us remove it and we explained if we were unable to then you would be charged for them which I think is reasonable.
10/10 Excellent
Leanne
May 3, 2023
Liked: Cleanliness, room comfort
Apartment was lovely, clean and in a very good location for town. Had everything I needed to make me feel comfortable. Easy to communicate if I needed any changes made.
The Team were very responsive. The flat was in great condition and well-appointed. The team dealt with any minor issues that arose professionally and quickly. The flat has Netflix/Spotify/Airplay, DVDs and Books to read. I could spend a lot longer there given the chance.
Jonathan
Stayed 3 nights in May 2022
Response from Mark on May 17, 2022
Thank you for your kind comments Jonathan. Regards, Mark, YSB
10/10 Excellent
Nigel
Traveled with family
Dec 20, 2021
Liked: Cleanliness, room comfort
Nigel
Stayed 2 nights in Dec 2021
Response from Samuel on Dec 20, 2021
Thanks Nigel,
10/10 Excellent
Mark
Nov 15, 2021
Liked: Cleanliness, room comfort
Mark
Stayed 2 nights in Nov 2021
Response from Mark on Nov 15, 2021
Thanks for your feedback Mark. Kind Regards, Mark.
The homely feel to the apartment made me and my partner feel super welcomed. The bed was very comfortable and the kitchen had everything we needed to enjoy ourselves. Very spacious apartment also
Verified traveler
Stayed 2 nights in Aug 2021
Response from Samuel on Aug 6, 2021
Thank you :)!
10/10 Excellent
Eric
Traveled with family
Jun 5, 2021
Liked: Cleanliness, room comfort
Great apt for working vacation!
If you need an apartment stay for work or family, this is a great place. Super location, spotless, large and convenient apartment was excellent for Work-from-home during vacation. Visiting our son for Bristol U "graduation," both my wife and I had to work and the excellent Wifi and spacious apt allowed us both to be on calls at the same time. Amenities, like tea and cookies and a washer and fan, also made the stay very nice. My son questioned the location but it was perfect, on the nice end of Jamaica street and steps from the bus station. The office communication was excellent and they worked it out for us to extend by a day without even having to shift rooms. We would stay here again for sure.
Eric
Stayed 4 nights in May 2021
Response from Becky on Jun 5, 2021
Eric,
Thank you for your review. Glad to hear you enjoyed your stay.
2/10 Terrible
Xinhui
May 31, 2021
Xinhui
Stayed 3 nights in May 2021
Response from Mark on Jun 1, 2021
Dear Xinhui, Sorry to hear you did not enjoy your stay with us. I will contact you directly to find out what your issues were. Kind Regards
10/10 Excellent
Angela
Traveled with family
May 12, 2021
Liked: Cleanliness, room comfort
Angela
Stayed 2 nights in May 2021
Response from Samuel on May 12, 2021
Thanks Angela,
10/10 Excellent
Olatokunbo
Traveled with family
Nov 1, 2020
Liked: Cleanliness, room comfort
Lovely apartment
Lovely clean apartment
Olatokunbo
Stayed 3 nights in Oct 2020
Response from Mark on Nov 1, 2020
Much obliged for the positive feedback Olatokunbo. Hope you come and stay again soon!
10/10 Excellent
Sean
Traveled with family
Aug 14, 2020
Liked: Cleanliness, room comfort
Fantastic value
Fantastic flat, clean and tidy with everything thought of. Washing machine and dishwasher tablets provided, a well equipped kitchen and information provided about the city. Can't ask for more,
Sean
Stayed 2 nights in Aug 2020
Response from Samuel on Aug 14, 2020
Thanks Sean, glad you liked it.
8/10 Good
Sau Yu
Traveled with family
Aug 1, 2020
Liked: Cleanliness, room comfort
Clean and nice, but as we are stay four nights, there were not enough shampoo, soap tolite paper. Requested but no response. Other than this, the apartment is very good. I give 4 points out of 5.
Sau Yu
Stayed 4 nights in Jul 2020
Response from Samuel on Aug 2, 2020
Thank you, I am not sure we received this request , was it emailed?
We usually only supply a small amount to get you started and is replenished weekly. We are trying to minimise visits to the apartment during this time.
You have to put a card on hold for your stay but sometimes this can go into your junk folder so I was left unsure on how to get in untill I contacted them
Verified traveler
Stayed 2 nights in Jun 2019
Response from Samuel on Jun 25, 2019
Thank you Anon,
Please do always check your junk mails after booking, we will attempt to contact guests via email/text/phone so please make sure the correct details are forwarded.
The apartment was superb, it had everything you could want. The furnishings were of a high standard and everything was thought of such as a few dishwasher tablets.It was very clean and comfortable.
Check in was really easy and location was perfect for central Bristol. Would stay here again
Great experience! We were upgraded from a one room to a two room apartment. Very convenient to access from Bristol Bus station. We visited the University and st Nicholas market too, great time at Bristol!
The accommodation manager was totally inflexible for the booking. I'm very unhappy and want to make a complaint.
I also wouldn't recommend this accommodation to anyone else.
Timothy
Stayed 4 nights in Mar 2019
Response from Samuel on Mar 23, 2019
Thanks for taking the time to get in touch Timothy.
You booked a Non-Refundable apartment - this is why we were 'unflexible'.
If we were flexible it undermines a non-refundable rate.
I'm sorry that you subsequently chose not to travel but unfortunately these policies were clear when you made the booking.
We booked a studio apartment for the weekend when we arrived, we had been upgraded to a one bed apartment which was really nice. Very clean and had everything we needed.
Linda
Stayed 2 nights in Nov 2018
Response from Samuel, on Dec 4, 2018
Thanks Linda,glad you liked it and had a good stay.
Clean, comfortable, one bedroom apartment with lounge/kitchenette.
Stayed over a couple of nights on a business trip so didn't really take advantage of the local amenities/services. But the apartment itself was well kept, clean, comfortable and quiet.
Entry/access on arrival was trouble free and car parking access (where required) is accessed through fob access (obtained with keys on arrival). All in all a pleasant stay and one which I would happily stay at again on my next stay in Bristol.
Nice apartments, not straight in the center so one needs a car, but the apartment was very cosy, equipped well. Wifi was poor though, even in the sleeping room right under the router it was poor. Water, Milk, fruits, cerials, all provided. No parking though, or you have to pay additional for it.
Anthonie
Stayed 3 nights in Jun 2018
Response from Samuel, on Jul 7, 2018
Thanks Anthonie,
Apartment is central so not sure where you wanted to go that you'd need to drive.
I will ask a colleague to look at the wi-fi.