Zimmari Cove Tours

The only problem was that the jacuzzi was booked the entire weekend and we were not able to use it which sucks. After that was the main reason to book the hotel. None of the spa services were available because over booked. They should alert when you make the reservation.

The star of my stay was Marco, the night porter. When it turned out I didn't have a ticket for my home journey, he was instrumental in getting me home at the right time. He researched the logistics required to make a flight on the other side of the island, and I made it with literally minutes to spare. Without his help, I would have been delayed at least 24 hours, if not more. I am also grateful to Ambra for recommending the restaurant Raya, where I had the best meal of my stay. As for the hotel itself, the amenities feel more 4-star than 5-star, aside from the location, the amazing jewellery in the lobby and the entrance. The pool was freezing. But the people who work there are wonderful.

Staff was helpful, generous and friendly. Accommodated early and late checkout. Took time to serve us a sweet and orient us with a map/list of restaurants. Breakfast was served at table with platters of pastry, meat, cheeses, fresh fruit, eggs, yogurt-very good!! The room was a little run down (we had Junior suite)-but for that it would have been excellent!!