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Reviews of Holiday Inn Calgary South Conference Center, an IHG Hotel

3 out of 5
Holiday Inn Calgary South Conference Center, an IHG Hotel
8360 Blackfoot Trail SE, Calgary, AB

Reviews

9.2

Wonderful

Rating 10 - Excellent. 533 out of 813 reviews" "
Rating 8 - Good. 206 out of 813 reviews" "
Rating 6 - Okay. 37 out of 813 reviews" "
Rating 4 - Poor. 24 out of 813 reviews" "
Rating 2 - Terrible. 13 out of 813 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay it was amazing! You must check out the french bakery down the road and the Farmers Market
Stayed 1 night in May 2024
Response from Haniso on May 14, 2024
Thank you for choosing to stay with us and we appreciate you taking the time to give us your feedback. We are glad you enjoyed your stay. We are looking forward to your next stay!

6/10 Okay

Michelle

Traveled with family
Disliked: Staff & service
Staff wasn’t helpful or nice, waiter spilled my food on my lap first night, manager refused to dry clean my clothes or wash them, offered to make change for the laundry though and still charged for meal
Stayed 4 nights in Apr 2024
Response from Haniso on May 6, 2024
Thank you for staying with us Michelle and we appreciate you leaving your feedback. I want to start by apologizing for how we handled your situation in our restaurant. You are right, we should have done more. We have tried to contact you, if you could give us a call back so we can try to rectify this. We hope you give us another chance and come back and stay with us, so we can prove to you that this is a one off situation.

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍
Stayed 1 night in Apr 2024
Response from Haniso on May 2, 2024
Thank you Tracey for staying with us and we appreciate the perfect feedback. WE hope you come back very soon!

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is very good
Stayed 1 night in Apr 2024
Response from Haniso on Apr 22, 2024
Thank you for choosing the Holiday Inn & Suites Calgary South Conference Centre for your stay. We appreciate the great feedback and we are looking forward to your next stay!

10/10 Excellent

Gemma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Haniso on Apr 15, 2024
Thank you for choosing to stay with us and we appreciate the perfect rating for your stay. Please come back and stay with us again very soon!

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Haniso on Apr 15, 2024
Thank you for the perfect rating and we are glad your stay was a good one. We are looking forward to your next stay

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable! Friendly staff. Great amenities! Very close to great shopping!
Stayed 1 night in Apr 2024
Response from Haniso on Apr 8, 2024
Thank you for your feedback and we appreciate you choosing the Holiday Inn & Suites Calgary South Conference Centre for your stay. Makes us happy to learn that you had a great stay and we hope you come back and stay with us again.

10/10 Excellent

Trevor, Diamond City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from Haniso on Apr 4, 2024
Thank you for choosing to stay at the holiday Inn & Suites Calgary South Conference Centre, and we appreciate the wonderful feedback. We are glad your stay was great and we cant wait to see you again!

10/10 Excellent

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional, friendly, efficient, and helpful. The restaurant on site was fantastic. Our suite was spacious, clean, modern and comfortable. The bathroom was large with modern lighted mirror, lights overhead in shower stall and over separate tub. There were many toiletries provided in large dispensers attached to the wall by the tub and sink and inside the shower stall. The toiletries provided included large bottles of Dove hand soap, body wash, shampoo and conditioner. No tiny little bottles here. The walk in shower stall was big enough for two people to shower at once and had separate overhead rainfall and handheld showerheads with their own faucet controls. It was fantastic. I wish i had a bathroom like this at home. Large lighted mirror with double sinks. Ample towels and a hair dryer provided. Plenty of electrical outlets and lighting throughout the suite. Coffeemaker, mini fridge, and kitchen sink, large counter and many cupboards although cupboards were empty, no dishes or cutlery providedalthough perhapsyou could request them, we didnt bother as we were only there for 3 nights and didnt need them. It wS very quiet on our floor and we never heard any noise from the hallway or other guestrooms. The bed was extremely comfortable. We had everything here that we could possibly need for our stay.
Stayed 3 nights in Mar 2024
Response from Haniso on Apr 1, 2024
Thank you Maureen for choosing the Holiday Inn & Suites Calgary South Conference Centre for your stay and we appreciate the wonderful detailed feedback. We are glad you enjoyed your stay with us and yes you are correct we do have cutlery, dishes available upon request. we hope you come back and stay with us very soon!

10/10 Excellent

Nidal

Liked: Cleanliness, amenities
Good location, nice hotel and comfortable beds.
Stayed 1 night in Mar 2024
Response from Haniso on Apr 2, 2024
Thank you for staying with us Nidal and we appreciate the wonderful feedback. We are glad you enjoyed your stay and we are looking forward to your next stay!

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Mar 2024
Response from Haniso on Mar 25, 2024
Thank you Tony for choosing the Holiday Inn & Suites Calgary South Conference Centre for your stay in Calgary. We are glad you enjoyed your stay with us and we appreciate the wonderful feedback. See you on your next visit!

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place to stay and good service. Clean rooms and good restaurant
Stayed 1 night in Mar 2024
Response from Haniso on Mar 22, 2024
Thank you Crystal for choosing to stay with us and we appreciate you choosing to stay at the Holiday Inn & Suites Calgary South Conference Centre. We appreciate the wonderful feedback and we are looking forward to your next stay!

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Haniso on Mar 24, 2024
Thank you for staying with us and we appreciate the wonderful rating. We are glad you enjoyed your stay and are looking forward to your next stay!

10/10 Excellent

perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and the is great room and perfect
Stayed 2 nights in Mar 2024
Response from Haniso on Mar 18, 2024
We loved having you stay with us at the Holiday Inn & Suites Calgary South Conference Centre. We are glad you had a great stay and we are looking forward to you next stay with us!

10/10 Excellent

Greg, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
A new hotel that comes across as trying to be an excellent lodging experience and nails it. Great communication and friendly staff.
Stayed 1 night in Mar 2024
Response from Haniso on Mar 18, 2024
It was a pleasure having you stay with us Greg, and we appreciate you taking the time to give us your feedback. Please come back and stay again very soon!

6/10 Okay

emerlita

Traveled with family
Disliked: Cleanliness
This Hotel was very sloppy in hallways and lobby areas. Smoking areas were just outside front entrance door. Very poorly placed especially for family's being exposed to second hand smoke. No way to avoid it.
Stayed 1 night in Mar 2024
Response from Haniso on Mar 18, 2024
Thank you for taking the time to give us your feedback. We apologize that the hotel was not up to the standard you expect. We appreciate your feedback and we will use this as a coaching tool for our team, We hope you give us another chance so we can prove to you this was an exception.

10/10 Excellent

Boyd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, wouldn’t here again in a heartbeat
Stayed 1 night in Mar 2024
Response from Haniso on Mar 18, 2024
We appreciate the feedback Boyd. Please come back and stay with us again very soon!

10/10 Excellent

Darren

Stayed 1 night in Mar 2024
Response from Haniso on Apr 8, 2024
We appreciate the perfect rating and we are happy your stay was a good one. Please come back and stay with us again soon!

10/10 Excellent

Fernand R.

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and with huge smile as well..........EVERYTHING WAS GOOD........grassy area just off the parking area for our Border Collie so that was nice
Stayed 1 night in Mar 2024
Response from Haniso on Mar 18, 2024
Thank you Fernard for choosing the Holiday Inn & Suites Calgary South Conference Centre for your stay in Calgary. We appreciate the wonderful feedback and we will be sharing your comments with our staff. We hope you stay with us again very soon!

10/10 Excellent

Meann Fhel

Stayed 1 night in Mar 2024
Response from Haniso on Mar 15, 2024
Thank you for choosing to stay with us and we appreciate the perfect rating. We hope you come back and stay very soon!

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All was good; it’s a bit out of the way
Stayed 4 nights in Mar 2024
Response from Haniso on Mar 12, 2024
We appreciate the feedback and we are glad your stay was a great one. Please come back and stay with us again very soon!

8/10 Good

Mary Daniella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Haniso on Mar 12, 2024
Thank you for choosing to stay with us Mary and we appreciate you taking the time to give us your feedback. We are glad you enjoyed your stay. Please come back and stay with us again very soon

10/10 Excellent

Amber

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Haniso on Mar 12, 2024
Thank you Amber for the perfect rating. We are happy you loved your stay. We are looking forward to your next visit at the Holiday Inn & Suites Calgary South Conference Centre

8/10 Good

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing, staff is friendly and amenities were great. We will come again!
Stayed 1 night in Mar 2024
Response from Haniso on Mar 11, 2024
Thank you for staying with us Sandra. We are happy you enjoyed your stay with us and we are looking forward to your next stay!

10/10 Excellent

Joe, Camrose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and shower
Stayed 1 night in Feb 2024
Response from Haniso on Mar 4, 2024
Thank you for choosing to stay at the Holiday Inn & suites Calgary South Conference Centre. We appreciate the feedback and we would love to see yo again very soon!

10/10 Excellent

Yadwinder

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for business travel
Stayed 1 night in Feb 2024
Response from Haniso on Feb 28, 2024
Thank you for choosing to stay at the Holiday Inn & Suites Calgary South Conference Centre for your stay in Calgary. We appreciate you taking the time to give us your feedback. We are looking forward to your next stay!

10/10 Excellent

Jim

Traveled with partner
Liked: Amenities
Nice large door, comfortable bed, room and hotel very clean, staff were friendly and quick. Will stay there next time
Stayed 1 night in Feb 2024
Response from Haniso on Feb 26, 2024
We appreciate the wonderful feedback and thank you for choosing the Holiday Inn & Suites Calgary South Conference Centre. We are glad you enjoyed your stay with us and we are looking forward to your next stay!

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and great value.
Stayed 1 night in Feb 2024
Response from Haniso on Feb 26, 2024
Thank you for choosing the Holiday Inn & Suites Calgary South Conference Centre for your stay. We appreciate you taking the time to leave us your feedback. WE hope you come back and stay again very soon!

10/10 Excellent

John

Stayed 1 night in Feb 2024
Response from Haniso on Mar 20, 2024
Thank you for choosing to stay with us and we appreciate the perfect rating for your stay. We are looking forward to your next visit!

10/10 Excellent

Trina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Room was clean and we got and upgrade.
Stayed 1 night in Feb 2024
Response from Haniso on Feb 5, 2024
Thank you for choosing to stay with us and we appreciate you taking the time to give us your feedback in your stay at the Holiday Inn & Suites Calgary South conference Centre. We hope you come back and stay with us again very soon!

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Able to lease a spot to park for time we were out of town
Stayed 1 night in Jan 2024
Response from Haniso on Mar 16, 2024
Thank you for choosing to stay with us and we appreciate the feedback. We are looking forward to your next stay with us!

10/10 Excellent

Greg, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Polite staff and nice rooms
Stayed 1 night in Jan 2024
Response from Haniso on Feb 1, 2024
We appreciate you taking the time to give us your feedback and thank you for choosing to stay at the Holiday Inn & Suites Calgary South Conference Centre. We are looking forward to your next stay!

6/10 Okay

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t expect a quiet and peaceful stay.
The hotel and staff was nice enough but the restaurant wasn’t great and left us both feeling fairly sick the rest of the night. Also there was a U14 kids hockey team staying there and they were beyond disruptive and rude running down the halls, banging on doors and being an overall nuisance and nothing was done about it. Overall the hotel could’ve been good but the stay was awful.
Stayed 2 nights in Jan 2024
Response from Haniso on Jan 29, 2024
Thank you Justin for leaving detailed feedback on your recent stay. We appreciate your comments as they help us get better. I will have someone from our restaurant contact you so we can get more details on your experience. Our team also works hard to make sure that the noise level from teams is kept at a minimum, and it helps us when guest like you informs our team at the time so we can resolve the issue in a timely manner. I hope you come back and stay with us again as I am sure you will have a better experience.

6/10 Okay

Kelsey

Business traveler
Liked: Cleanliness, staff & service
Have stayed at this property before, this was the first time I didn't feel super safe as a female travelling alone for work. Upon getting off the elevator on my designated floor, there were two male individuals just hanging out on the chairs, I'm assuming they were patrons of the hotel but they looked pretty questionable/hard-up and also didn't get up to get on the elevator. I scurried off into the direction of my room, and one of them proceeded to get up and watch what room I went into, and tried to wave me down. I should have called the front desk and asked for a room change, but I got into my room and promptly locked the door.
Stayed 1 night in Jan 2024
Response from Haniso on Jan 18, 2024
Thank you for your feedback Kelsey, and I am truly sorry that you felt unsafe on your recent stay. I want you to know that we take the safety of our guest seriously. All out guest require a key to be able to access any of our guest floors. Next time please don't hesitate to call out front desk and we can assist you in anyway. I hope you come back and stay with us again!

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location and very nice. We went during the coldest time of the year and having a parkade was amazing! The staff at the restaurant attached to the hotel were very kind and the food was good. The rooms are clean, beds comfortable! Only issue was the amount of cold air coming in around the venting system to outside. It was freezing outdoors but you don't expect the air to be flowing in from the bottom of it. We decided not to move rooms because we had a bunch of stuff set up for our daughter, so we just stuffed blankets in there, however if it was just us we definitely would have asked to swap.
Stayed 2 nights in Jan 2024
Response from Haniso on Jan 16, 2024
WE appreciated the wonderful feedback and we are glad you enjoyed your stay at the Holiday Inn & Suites Calgary South Conference Centre. WE hope you come back and stay with us again very soon!

10/10 Excellent

Sahar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are extremely friendly and helpful. We received a complementary upgrade upon arrival, and they allowed us to check out 2 hours late, free of charge. Hotel is clean and amenities are nice. The only negative is the restaurant attached - not very clean, lots of drinks on the menu were unavailable, and the service was just okay.
Stayed 2 nights in Jan 2024
Response from Haniso on Jan 15, 2024
Thank you for staying at the Holiday Inn & suites Calgary South Conference Centre and we appreciate you taking the time to give us your feedback. We are happy you had a wonderful stay and we are looking forward to your next visit!

10/10 Excellent

Doug

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Haniso on Jan 15, 2024
Thank you for choosing to stay with us and we appreciate the great feedback. We are glad you had a great stay and we hope you come and stay with us again very soon!

10/10 Excellent

Amanda

Stayed 2 nights in Jan 2024
Response from Haniso on Jan 12, 2024
Thank you Amanda for the perfect rating and we are happy you enjoyed your stay at the Holiday Inn & Suites Calgary South Conference Centre. See you again soon!

10/10 Excellent

Ruby

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Haniso on Jan 9, 2024
Thank you for staying at the Holiday Inn & Suites Calgary South Conference Centre. We appreciate the perfect rating and we are glad you enjoyed your stay. Please come back and stay soon!

10/10 Excellent

Byron

Stayed 1 night in Jan 2024
Response from Haniso on Jan 9, 2024
Thank you for staying at the Holiday Inn & Suites Calgary South Conference Centre. We appreciate the perfect rating and we are glad you enjoyed your stay. Please come back and stay soon!

10/10 Excellent

Panayiota

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Haniso on Jan 9, 2024
Thank you for staying at the Holiday Inn & Suites Calgary South Conference Centre. We appreciate the perfect rating and we are glad you enjoyed your stay. Please come back and stay soon!

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Haniso on Jan 9, 2024
Thank you for staying at the Holiday Inn & Suites Calgary South Conference Centre. We appreciate the perfect rating and we are glad you enjoyed your stay. Please come back and stay soon!

10/10 Excellent

John Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, helpful and professional. This hotel is very well managed.
Stayed 3 nights in Dec 2023
Response from Haniso on Dec 31, 2023
We appreciate you taking the time to give us your feedback on your stay at the Holiday Inn & Suites Calgary South Conference Centre. We are glad you enjoyed your stay and we are looking forward to your next visit!

8/10 Good

Richard

Stayed 1 night in Dec 2023
Response from Haniso on Dec 31, 2023
Thank you for choosing to stay with us and we appreciate you taking the time to leave us your review. We hope you come back and stay with us very soon!

10/10 Excellent

Lena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet! Staff is super friendly!
Stayed 1 night in Dec 2023
Response from Haniso on Dec 26, 2023
Thank you for choosing to stay at the Holiday Inn & Suites Calgary South Conference Centre. We appreciate you taking the time to give us your feedback and we are glad you enjoyed your stay with us!

10/10 Excellent

Jared

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy in Calgary
Stayed 1 night in Dec 2023
Response from Haniso on Dec 19, 2023
Thank you for choosing to stay at the Holiday Inn & suites Calgary South Conference Centre. We are glad you had a comfy stay. Please come back and stay with us again very soon!

10/10 Excellent

amber

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in and check out, friendly staff, modern. Nice place to stay, would stay again.
Stayed 1 night in Sep 2023
Response from Haniso on Dec 17, 2023
Thank you for choosing to stay at the Holiday Inn & Suites Calgary South Conference Centre. We are happy you had a great stay with us. Please come back and stay with us again very soon!

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Haniso on Dec 16, 2023
Thank you for choosing stay at the Holiday Inn & Suites Calgary South Conference Centre. We are glad you had a great stay and we are looking forward to your next stay with us!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Haniso on Dec 16, 2023
Thank you for choosing stay at the Holiday Inn & Suites Calgary South Conference Centre. We are glad you had a great stay and we are looking forward to your next stay with us!

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Haniso on Dec 11, 2023
Thank you for staying with us and we are glad you had a great stay. We are looking forward to your next visit!