Hollenfels Castle Tours

Pros: Location is perfect 2 blocks away from terminal if you arrived at the airport and take the tram. Cons: Receptionist asked me to wait on the 4th floor while my room was ready & she will let me know. She left and forgot to tell the next receptionist. I came down After 2hrs wait & he didn’t even know I was there waiting. My room didn’t have a TV in working condition and they knew about it. I asked for another room and they said hotel was fully booked. I checked expedia showing rooms available so they lied. There is no night life in Luxe so this was a big inconvenience. Receptionist in condescending tone told me even if they have another room that all channels on TV are in German, not English. The woman who forgot about me next day offered 1 free breakfast after I told her I will write a review. My stay was 3 days. Room looks like photos and it was clean. However, I will recommend nicer hotels in same area than this basic hotel.

The apartment was spotless and so spacious. The bed and the sofa bed were both really comfy. The bathroom had a spa bath which was a nice surprise. The kitchen had everything we needed snd the washing machine was a handy bonus. The location was great and really easy to walk into the city or catch a tram. We drove and could park the car outside for 30mins to unpack before taking it to a nearby car park. Overall a great stay, thank you.

Had a beautiful room with an amazing view. The building and styling feel historic. We had a sitting area and library.