9.8/10 Exceptional! (1,004 reviews)
We loved everything about this hotel. It’s clean, beautiful, and quiet and it had little touches that made it special. We were welcomed to our room at check in with fresh strawberries and cakes - both absolutely delicious. Each day we had room service and an evening turndown with chocolates and a large water bottle to enjoy. The bathroom had a black ‘cosmetics’ cloth to clean my face to not dirty up the white one, which is very thoughtful.
The breakfast brunch at Coteau was second to none; an absolutely fabulous selection with everything fresh and locally grown/sourced. We very happily ate there 3 of the 4 mornings we were there.
Service was wonderful - the bar staff at Artefact were friendly and accommodating, willing to make any drink we requested and fun to sit and chat with. The front desk staff were also extremely helpful and polite.
The gym was fully equipped with everything we needed - free weights, benches, a cable machine, various cardio equipment, kettlebells, step boxes, TRX bands, battle ropes, bosu/yoga balls, and cushioned mats. The sauna was also a special treat after days of sightseeing. I was often the only person in the entire spa area, which made it feel like my personal space.
The lobby has flavoured water, fresh coffee, and apples each morning and throughout the day.
Its location is so fantastic to navigate the city’s Old Town, with plenty of restaurants, pubs, art galleries, and shopping within a 10 minute walk radius.
We will definitely be back!
Reviewed on Sep 28, 2025