National Military College Tours

Definitely the best hotel in Buenos Aires. Front desk was amazing! Thanks for the room upgrade for my birthday week. Breakfast was delicious and always enjoyable. Restaurant and pool service was slow but seemed like they improved during the 10 days at the hotel. The spa was very nice. The gym was good, but needs newer cardio. The pool is gorgeous and worth choosing Faena.

It’s a decent hotel.

The SLS Puerto Madero Hotel invested heavily in its external appearance and in a single top-tier amenity (the gym), but visibly cut costs on the internal structure of the apartments and the furniture. The poor soundproofing (due to internal drywall walls) and the discomfort of the furniture mean the stay falls short of expectations and does not justify the price. Furthermore, a service failure (ignoring the promised welcome bottle of wine) was an unacceptable lapse. If your absolute priority is a state-of-the-art gym (with Technogym equipment), the hotel might be worthwhile. Otherwise, if you are looking for comfort, quiet, and attentive service, the experience will likely be frustrating.