Viajes a Crestline Area Todo Incluido Vuelo + Hotel

very good facilities, very clean, very good staff at the counter but I experienced 2 discomforts, the air acc does not cool enough, we had a very bad night since we were tired from a trip and secondly, at about 2:50 am the fire alarm sounded for several seconds and right away my wife and I went downstairs and the firefighters were already arriving since they are right next to the hotel and at the counter there was no one, there was no person in charge, there was no manager in charge, I got tired of calling and searching and there was no one, the phone rang and rang and the main door was open so anyone could enter the hotel without any problem. there is no security at all. we stayed downstairs until the firefighters left and then we went back up to the room. really you can't rest like that. I am very disappointed with the hotel. it is not safe at all.

Muy bonito el hotel.

Quiere más atención del Personal y limpieza

El personal es extremadamente amable. El hotel es viejo en renovación, pero a los 4 ( 2 cuartos) nos picaron las chinches del colchón.Ya habíamos leído un review que habían chinches pero no lo creimos. Esperamos que como parte de la renovación del hotel, cambien los colchones porque tenemos piquetes y fue muy incómodo.