Desert Ridge West Vacations from $488

Room was very clean, cool and location was good too. The cons were that the AC was really loud when it turned on, parking is not the best because it can be very far from your room and also had someone bang on our door at 2 in the morning but couldn't make out what they yelled.

This is THE PRIME location for shopping and dining! I feel that this is the most centralized location for the entire city! Walking to both dining and shopping! The staff went out of their way to accommodate us. The pool and hot tub were being worked on and were out of use (news to us). We will be back!

Very clean and spacious room. The manager was also very kind to my dog at check-in!

The hot tub was our favorite thing! Room smelled a little musty. Was not expecting to be asked to join timeshare presentation more than once.

We had locked doors upstairs and we hear noise up stairs. I left for dinner came back and found a quarter on my luggage and sliding door unlocked. This was my 20th anniversary. I wanted to leave the property but was told I would be forfeiting the money as it could not be reversed. Me and my wife stood up all night uncomfortable and locked every door. I let management know the next morning and I was told I would get a call from management but never got a call. I took photos of the dust under the bed blocks holding up the bed broken class in the cabinet. I mean it’s older so some things will be a little run down and could not get comfortable knowing someone was in my room. Looks like the video I have was more clear than the photos so I will screenshot them into photos. The next morning we found out the door was open to the room upstairs and just had a screen door shut on the balcony. And I could climb the balcony as it had it set up like a ladder easy to climb. I would not recommend this place for the simple fact that if someone was staying upstairs and squatting its happens but the fact I never got a call or offer to make up for me and my wife’s 20th anniversary being impacted in a terrible way shows me the lack of customer service this place has for it’s guests.