"My expectations were quite high given the online pictures that inhad seen. I guess that is why my first night was so difficult. Unfortunatley the rate tou are paying does not match room size ot the quality of the room. I hardly had any space for my two bags and the wardrobe provided did not have hang rails so i had to live out of my suitecases. The shower is right next to the sink and so once you shower the entire floor is wet. It was such an experience as some days there was no hot water in the...
"My expectations were quite high given the online pictures that inhad seen. I guess that is why my first night was so difficult. Unfortunatley the rate tou are paying does not match room size ot the quality of the room. I hardly had any space for my two bags and the wardrobe provided did not have hang rails so i had to live out of my suitecases. The shower is right next to the sink and so once you shower the entire floor is wet. It was such an experience as some days there was no hot water in the...
"The hotel itself was nice. They had a restaurant that over looked the city, a nice pool and a lounge near the pool.
The rooms were a little on the small side but beautifully decorated. The amenities were very nice."
"The hotel itself was nice. They had a restaurant that over looked the city, a nice pool and a lounge near the pool.
The rooms were a little on the small side but beautifully decorated. The amenities were very nice."
"The property stuff is fantastic, they will do everything they can to make my stay as comfortable as possible. They even lent me money to hire taxi and for other spending when I had trouble to withdraw money from ATM. Highly recommend."
"The property stuff is fantastic, they will do everything they can to make my stay as comfortable as possible. They even lent me money to hire taxi and for other spending when I had trouble to withdraw money from ATM. Highly recommend."
"Subject: Urgent: Fraudulent Hotel Listing & Refund Request for Booking
To the Hotel.com Customer Service Team,
I am writing to report a fraudulent hotel listing on your website and to request a full refund.
I booked a hotel called "N G Residance" in kigali for 5th October to 10th October and paid USD $450.00. Upon arrival, we discovered that no hotel by this name has ever existed at the listed location.
It is clear that we have fallen victim to a scam facilitated by a fake listing on your...
"Subject: Urgent: Fraudulent Hotel Listing & Refund Request for Booking
To the Hotel.com Customer Service Team,
I am writing to report a fraudulent hotel listing on your website and to request a full refund.
I booked a hotel called "N G Residance" in kigali for 5th October to 10th October and paid USD $450.00. Upon arrival, we discovered that no hotel by this name has ever existed at the listed location.
It is clear that we have fallen victim to a scam facilitated by a fake listing on your...
"My stay was really amazing, it was like staying at home, very comfortable, very calm and the environment is peaceful. I loved it. Raïssa was very welcoming and helpful. Perfect place for a family holiday and those traveling for work as well."
"My stay was really amazing, it was like staying at home, very comfortable, very calm and the environment is peaceful. I loved it. Raïssa was very welcoming and helpful. Perfect place for a family holiday and those traveling for work as well."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Staff very efficient and caring .
Deborah upgraded me during my stay as I’ve asked to have room with garden view thanks .
Food was excellent and the bar seated area is very cosy and open space .
"
"We had a work meeting and staff very kind and helpful. They agreed to reimburse us one night so that we could do an unplanned 2-day safari. Good was excellent and room well appointed. "