North East Derbyshire District Vacations & Trips from $810

Customer service was great, nice comfortable room, maybe it would be nice to have a coffee and tea supplies in the reception area to refill as needed for convenience.

A delightfully quirky hotel with some wonderful touches - such as the filtered water on each floor. Very friendly and helpful staff. However, check-in experience was quite overwhelming - loud background music and general hubbub made receiving a lot of information unclear. Although notified about the deposit (£50) beforehand, I feel the service charge could have been made clearer - a quicker method of returning the deposit to those staying would also be appreciated (rather than waiting a week for the bank to accept that the transaction won't be claimed). The room itself was clean and I liked the "treehouse" aesthetic. Lots of comfy cushions and pillows, and a well-provisioned bathroom. The coffee bags, rather than instant coffee, were also much appreciated! Only nitpicky things to point out: A slightly confusing lightswitch situation, where I plunged myself into darkness, or kept turning on lights that I didn't want to. Some signposting of where to find the pulley to operate the blinds would also have been helpful. Despite being on the fifth floor, I found the noise at night to be noticeable - lots of shouting and beeping of horns. This is to be expected, to some extent, at a city centre hotel - but the windows could have been better insulated! Overall, however, this was a lovely stay.

The hotel was nice and welcomed us and our dog.

Excellent breakfast and no lobby or winding down area. Room is very comfortable and good sized. Location excellent if want to be next to Manchester Uni else better to be in the city centre though it’s only 15 mins drive away.