Pramogu Arena Tours

Excellent location facilities were adequate the only downside of the hotel was that it is a little tired especially the bedroom and bathroom tiles broken et cetera but clean and excellent staff on the whole. Breakfast was adequate limited but always something to find to eat We used the Restaurant one evening service was very slow but food was good

Check in was fine. While I did confirm that payment would not be taken until checking in, even when contacting them directly because I wanted to use another card, they still attempted to charge me ahead of check in. I was recovering from food poisoning the day before, along with a terrible bus ride from hell, thinking that when I got to the hotel and our room, it would be a huge relief. Well, we check in, get to our room, and neither of our key cards work. Okay, fine. I go down and get new ones. These work. It is hot… record hot in Vilnius and our room is, of course, hot. And… the A/C doesn’t work. I call down to let them know and they say there’s nothing they can do until the technician is available in the morning and that they’d look for a fan for us. No fan was available so we sweat the entire night, me still recovering from extreme food poisoning, and the sun hitting our side of the building straight on. Needless to say, it was a disappointing short stay. A nice hotel, sure. But the basics are lacking; especially the attention to detail

This hotel was clean and modern, with a great central location. The staff was excellent—very friendly and helpful throughout the stay. Would definitely stay here again!