费利西蒂分馆图书馆

The staff are very nice, a valet guy was not helpful with luggage after we said we were self parking, but maybe they don’t help with luggage. The front desk did call for a guy to help with luggage so that was good. Excellent beds and great bathroom. The shower heads need to be updated, it felt like the water coming out was trying to rip your hair out. Quiet rooms and very relaxing. Great location for eating or taking the street car.

We stayed for two nights from September 23 to September 25. It was raining and very cold during those days. When we arrived at the hotel, we found that there was no hot water in the bathroom. We reported the issue on the first day, but no one responded, so we had to take cold showers. As a result, both of us caught a bad cold and completely lost our voices. On the second day, we tried turning the water to the hottest setting and letting it run for 10 minutes, but only got some lukewarm water. In such cold weather, it was still very uncomfortable to bathe. When we checked out, I reported the problem again, but the front desk staff didn’t give me any response. This was truly terrible, I couldn’t even speak for those days because I lost my voice! This was supposed to be a trip we had been looking forward to, and I was also excited to stay at this hotel. But in the end, our trip to Cincinnati was completely ruined by the cold and the illness.