Fort Mitchell Tours

Staff was respectful and helpful.

The first person to greet us was Brandy. We were not there on pleasure, but for a funeral. She was so kind and helpful. True customer appreciation. Room was well designed although I feel that the refrigerator needs moved out of the closet and under the desktop. Breakfast was poor and not very good, but that is minor. My feet were rather dirty after walking around in the room. Not a fan of the carpet as it obviously has harbored some dirt. VERY quiet. Felt safe even in a city not known for safety.

When we arrived late afternoon there was a note attached to the front door directing us to our room and that they were busy with another client, but did supply a number to call. Our room door was wide open with the keys laying on a table. We did try to call to ask about the wifi and breakfast. We received a text, 3 hours later, with the wifi info and that we were not getting breakfast or coffee as it was not included. I understand about breakfast, but no coffee? There was no TV's anywhere and I do not remember seeing that on the site, but I may have overlooked. The house itself was nice, historical, but we were not overwhelmed by it, nor the lack of attention to customers by the owners. Very overpriced for what you get.