Frederiksted Pier Tours

Krystal/ front desk was a star, and Scott/ chef made wonderful delicious dishes!

We want to thank the staff so very much. The bar and food staff definitely made the trip worth it. A special thanks to Louisa,Cole(sever),Kyle,sekai,Hailey,and curt. They are definitely people you have to talk and connect with. So very friendly and their hospitality is amazing. They made our trip unforgettable!

I would like to start off by saying this property is absolutely beautiful, we were greeted with rum punch (or mutiny vodka punch, not sure) and the front desk staff is AMAZING! Alyssa was by far the sweetest person ever and she really made our stay the best! Jonathan the bellhop was so helpful and kind. Everyone on staff was amazing these are just the ones we engaged with the most! Our room was so lovely and clean, very modern except for there was no microwave which there should be especially given it does have a kitchenette. The main pool and hot tub by wave bar are spacious and have such pretty views, the pool is also the perfect temperature. With that being said there are a few things you should keep in mind before booking and things the hotel can improve on, the menu at the pool bar has been altered as doesn’t have as many options as they do online (I highly recommend the sweet chili wings and the pizza as everything else is kinda hit or miss depending on who’s cooking) I personally was looking forward to ceviche which they no longer have. Other than that, the food at the buffet section and Italian restaurant is great in comparison to other all inclusive hotels, however again not many options. They had an algae issue but that’s not within their control. They don’t really have much to do, no dj all day or vibes. The hotel has ALOT of potential. They should utilize the property more. Overall great say but probably wouldn’t come back until major changes in entertainment