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|Origin Airport||Logan Intl.|
|Destination Airport||Tampa Intl.|
|Airlines Serving||American Airlines, Delta, JetBlue Airways, Spirit Airlines, United|
WiFi was out could not watch my iPad unexceptable
Original seats for 3 of us were scattered through plane. Prior to boarding asked if there was a chance we could sit together. So pleasantly surprised when we went to board the plane and we had new seat assignment together. Now that’s great customer service!
Many of the things you asked in the survey if I liked were not known to be available to me. Did I have access to a free upgrade? Or free bag? Given your survey is asking if I liked it am I to assume they were available to me? If not, why ask? If those things are available to others then why not me?
Yes you need to make people check their luggage and not bring it into the plane!
I would definitely fly Delta again!! Very happy overall with service and flight. Baggage was available as soon as we arrived to pick it up!
Staff was wonderful!
Good flight, no problems!
Quality of experience on a modern plane - terrific.
Happy with the trip