Viajes a Garvao Todo Incluido Vuelo + Hotel

Pros * Beautiful property in a fantastic location. * The hotel manager handled our complaint professionally, apologized personally, and genuinely tried to improve our experience. * The small café by the pool had outstanding, friendly, and efficient service. * The second dinner at Flor de Sal was much better, and the food was good. Cons * Paid for two Full Ocean View rooms, but one was clearly only a partial ocean view. Reception’s response was simply, “It is what it is.” * First dinner at Flor de Sal took over 2 hours before we received our meals. * Air conditioning barely cooled the room. * Mini fridge did not keep items cold (including medication). * Ceiling fan didn’t work. * Shower alternated between hot and cold every 30 seconds. * Clogged shower drain was reported but never repaired. * Only one complimentary bottle of water for the entire stay, despite guests being advised not to drink the tap water and temperatures around 36°C (97°F). * Wi-Fi was slow and unreliable. * Hotel corridors had a noticeable musty odor. * Bar service was consistently slow and forgetful. * Many hotel facilities closed surprisingly early. Overall, this hotel has tremendous potential, but for the price paid, the service, maintenance, and attention to detail fell well below expectations.

Wonderful property will definitely go back