2/10 糟糕
Elisha S.
2025 年 8 月 4 日
不满意：清洁度
Do not stay here
Holiday of a nightmare. We got there and immediately realised the pictures were nothing like they are on the website. I’m disabled, my 9 month old son has a disability and the main issues we had was the poolWasn’t a pool and wasn’t filtered so it had hundreds of wasps in at all times. The pool isn’t in a ‘garden’ as there isn’t one. It’s up a rocky incline 60 metres away. The air con doesn’t work in the bedrooms so it’s boiling and wasn’t cool enough for my baby. I told the host this and did nothing and said to contact ruralidays. They ignored me, I left voicemails crying begging for them to move us somewhere else or refund us. They said we didn’t qualify for a reason to move even though the aircon wasn’t working, we couldn’t use the pool because it was advertised as being accessible outside. They offered us 1000 euros for a 9 night stay, so 50% back after staying there for less than 24 hours. The company was vile. The host was rude. They ignored me and my husband. Hung up on us. Refused to help. You have to pay a deposit then give the rest in cash. Just don’t stay here. The bedsheet was filthy. Pictures show a completely different house. Ants were all over the kitchen. It doesn’t have an ‘oven’. Or a ‘bbq’. Never experienced such discrimination from a company. They literally laughed in my face and the head of customer services. We left because it wasn’t physically suitable for us. We had to leave. But the way they went about it was disgusting. Stay clea
Elisha S.
2025 年 7 月入住 8 晚