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"Staff very friendly and accommodating. The hotel is being refurbished atm but our rooms were very nicely decorated (& clean), as was the hotel bar area. Free car parking on-site. Lovely building & grounds but still close to Canterbury town centre. Only possible downsides - refurb of restaurant not finished yet but hotel clearly communicated this before we went... besides, it's only 10 minute walk into town anyway which has lots of bars and restaurants. - tea & coffee in room but no biscuits 😉"

"Expected a lot more from a spa hotel, rooms were clean. Unfortunately very dated and lacking that feeling of you’ve paid a bit more to stay somewhere nice, I feel it could do with some updating. I moved rooms from a superior to an executive as superior had a lot after boiler cupboard next door and I couldn’t sleep at all with the noise. There was not much difference in the standard of the rooms, I didn’t feel I would pay extra to book the executive and feel that the standard rooms may be as good as any others but I didn’t look in one. The bedding was not nice hotel quality white cotton sheets, it was dated and matching the headboard! I didn’t use spa facilities as was down visiting family so just using for sleeping and breakfast. If you like a spa then it’s worth staying as the use is included in the accommodation price, "

"The staff was helpful, the room was very clean. Would recommend. Bed was very comfortable and the shower was nice. "

"Lovely staff, great breakfast, cleaned the room daily without having to ask. Room heat was good and a comfortable bed. What more do you need. "

"Really enjoyable stay for our 26th wedding anniversary. Hotel has been recently completely refurbished and every surface is clean as a whistle. Super room with Nespresso coffee machine and marge brand new TV and huge bathroom Breakfast was way about average. I would call this a 5 star experince rather than 4 star."

"really, really convenient "

"The room was very nice, with no extra room to unpack clothing. The bed was comfortable. The shower was one of the largest and nicest we had compared to the other places we stayed. The full English breakfast was great and plentiful."

"Apart from the noisy neighbours, it was a great experience. Staff were very friendly and helpful. "

"The room was lovely, the hotel was stunning and location incredible. Staff were so friendly and professional - thoroughly enjoyed a romantic stay "