Kerames Vacations from $739

I had such a wonderful stay at this hotel and could not be happier with my experience. From the moment I arrived, I felt completely welcomed and cared for. The staff made me feel like I was part of their family. Every person went above and beyond to make sure I was comfortable, and the hospitality was outstanding. They were kind, friendly, and always attentive. The cleaners were cheerful, helpful, and even assisted me with my luggage, which I appreciated. The staff also prepared special breakfast options just for me, showing such thoughtfulness and care. As I am pregnant, I felt they gave me extra attention, but I am certain that even if I wasn’t, the service would have been just as exceptional. The manager or owner was especially welcoming, greeting me daily, checking if I needed anything, and making sure all was perfect. I could see how much pride they take in ensuring guests are happy. The room was clean, comfortable, and peaceful, and I slept very well. The location was excellent, within walking distance to restaurants, shops, and many places to explore. The combination of a perfect location, spotless rooms, and the warmest hospitality made my stay memorable. This hotel exceeded my expectations in every way. I will definitely return and highly recommend it to anyone looking for a welcoming, comfortable, and genuinely caring place to stay.

This hotel was perfect! Great location, amazing breakfast and friendly staff. I would definitely stay there again.

Beautiful Hotel in a Great Location, But Some Details Let It Down We recently stayed at Castello Boutique Suites in Sissi, Crete to celebrate our anniversary, and overall, we had a very good holiday. The hotel made a wonderful gesture by upgrading us to a larger suite with a private side pool, which felt so special and really set the tone for our stay. The suite itself was stylish and comfortable, the breakfast was excellent every morning, and the staff were consistently warm, welcoming, and genuinely kind. The location couldn’t be better — just a 2-minute walk from the charming port of Sissi, with plenty of tavernas and shops nearby. That said, as this is marketed as a five-star hotel, we were a little disappointed by some details. Positives: – Thoughtful anniversary upgrade to a suite with private pool. – Beautiful, modern, and spacious room. – Fantastic location (2 minutes from Sissi port). – Excellent breakfast with plenty of choice and quality. – Friendly, professional, and welcoming staff. – Relaxed, peaceful atmosphere throughout. Negatives: – Private pool jets and lights didn’t work; nothing was fixed during our stay. – Pool needed topping up and sides had algae. – No towel hooks in the bathroom; “do not disturb” system broken. – Daily housekeeping, but balcony wasn’t cleaned in 8 nights. – Cups and glasses not refreshed — had to wash them ourselves. No blinds/curtains: poolside window let in sun at 5am, back window was lit at night, affecting sleep and

All staff were extremely friendly and helpful. Facilities were very clean. It was great to have a plunge pool which was larger than we thought and it had a beautiful view of the mountains and water. Having a waterpark was a huge plus for our boys. We were pleasantly surprised at how nice the beach facilities were - if choosing all inclusive, you paid for nothing at the beach. There were beautiful covered beds, fruit, drinks, and Prosecco served to you as well as a wonderful beach side bar and restaurant as part of the package; you could also pay as you go and use all beach facilities. While we didn’t use it, there appeared to be plenty of room for chairs by the main pool, and there were always lounge chairs available by the waterslides. Overall, it seemed really well staffed for the number of guests and never felt crowded. There was a wide variety of food every night, always including high quality Greek food, as well as range of other food that made everyone in our family happy. The fruit trays they offer are phenomenal! It was great to be so central for short day trips to Lake Kournas, Chania and Rethymno. Highly recommended.