Ketzin/Havel Vacations from $693

Very dated hotel. Looks like it hasn’t been updated since the 90s and is generally very tired. Pool is nice and it’s a decent choice if attending something at Messe

Front desk very helpful

The only complain I have is the AC. The AC broke during the entire stay. This is not acceptable for a four star hotel since it is quite hot in end of June for Germany. Other than that, the room is large and clean. The bed is comfortable. The location is also good with plenty of transport options.

It was great, would definitely stay again!

The hotel was clean and very nice but no one tells you about the parking garage (if you use their parking). You get a key fob, they tell you to scan it and it will open the tiny one-door garage. Your car has to fit perfectly in the little tray and then the garage shuts and the car elevator goes all the way down to the basement. I wasn’t aware that my husband should not have been in the car as it was lowered. I panicked and had to call him back up with the fob, hoping he hadn’t opened any doors while he was down there. There are instructions in German but I’m American and the front desk agent didn’t explain the process to me. Thank God my husband wasn’t hurt down there.