Labirynt Tours

The hotel is very lovely and located just a short stroll from the Old Town. Staff is super helpful and all speak English. The down side was the room right next to a tram track which was very noisy. We stayed 2 nights and we requested a room change, which we had and all was good then. We used spa, sauna and steam room but unfortunately the plunge pool was out of use. Gym was too basic so we decided not to use it, but overall nice place to chill. I would stay again in this hotel.

This facility is good in several respects: It is relatively new, therefore clean and modern. One aspect I liked was the 24/7 staffing by young girls who, when asked, provided knowledgeable help on, for example, where to find the breaker box (I popped one by accident). Four things I didn't like: 1) Not enough parking - this is a common Euro problem, but it seems to me a new facility could easily have built-in underground parking, but no, there are only about 12 regular spaces and another 5-6 overflow out front (robbing parking from the attached beauty saloon - they must be thrilled). As the place has 33 rooms, this is clearly not enough (in May) - what's it like during the high season? 2) No laundry service. When I asked where the laundry was, I was informed there isn't one and I have the right to "go to any public laundromat in the city". Gee, thanks. Would it kill them to partner with a laundry service to collect/deliver for their guests? 3) PILLOWS Positively the WORST "pillows" I have tried to sleep on in the last 10 years - any that's saying something. Their garbage is of the balloon variety, forcing me to sleep with a bent neck all night and the resultant pain all the next day. On that very next day, I was forced to go to Zara downtown and pay 50 bucks for a real pillow that felt like I had died and gone to heaven the next night and for the rest of my stay. 4) This is a personal beef about all these "apart-hotels"; No Toaster - I want toast in the morning.

Amazing service allowing us to use sauna after clise