Lake Mamry Tours

We were left outside at the address with no information whatsoever about how to access the flat. Moreover, the number given at the booking summary was not correct. Finally, managed to contact them and were given details of a different flat at a different address with lower quality and cheaper price overall (after checking in Hotels.com for the average price). Really disappointed about the service.

The apartment has been furnished with the cheapest of everything. It has the bare minimum you need. We were left 1 dishwasher tablet and 1 small sponge for a 3 night stay. No dish cloth. The bedroom door would not close as the bed was too big for the room. The bed was cheap and creaky. Furnishings and fittings were stained and shabby. Very disappointed.

Location of the Mondrian property was excellent as was smoothness of checkin and cleanliness of the apartment. Laura is an excellent host. She personally welcomed my wife and I to our apartment and provided tips on what to see and the best restsurants in the area. Additionally, she arranged for limos to and from the Chopin Airport. Overall, the apartment coupled with personal service exceeded our expectation.