Agritourism Le Grand Massif Hotels

"This is a great place for a visit to the mountains with (if you book this type of room) amazing views of the mountains in Flaine. The refurbished rooms were brilliant; big, ample storage, clean, well furnished kitchen) and the location is a nice walk into the village. The parking was easy and the staff were very friendly and helpful. We will be coming back."

"Wounderful view, cute rooms "

"Good residence for the family. We booked the top of the range suite, had 2 bathrooms. All the conveniences were there except a washing machine but fine for a stay less than a week. The property was very clean when we checked in and we returned it in a fairly clean state. The spa is good and the putside hot tub with views of the mountains is spectacular. "

"Our large group of 12 (6 adults and 6 children) had a truly wonderful stay at this beautiful chalet in Les Carroz! The property is stunning, spacious, and perfectly equipped for a large family gathering. We particularly enjoyed the luxurious amenities, including the hot tub and huge fire place. The kitchen was fantastic for cooking large meals, and the living areas were comfortable and inviting. The hosts were incredibly attentive, helpful, and genuinely wanted us to enjoy our stay.Walking into town is possible without ski equipment and is a nice walk, however, it's a relatively steep hill which made it difficult with the kids. Walking with ski equipment is impossible due to the distance. The bus schedule required careful planning, but wasn't overly difficult to manage. The whole place was very clean, and we really appreciated the available clothes washing facilities. The big garage was a huge bonus, providing ample space for storing all our ski equipment (skis, boards, boots, etc.). The kitchen is very well-equipped with good quality items and even included basic pantry items (though we did have a little trouble finding a cheese grater!). We created some fantastic memories here, and would highly recommend this chalet for large groups looking for a comfortable and luxurious mountain retreat. We could definitely see ourselves staying here again if we can make the dates work!"

"The hotel was excellent, fantastic location and great facilities. We would definitely go again."

"Expensive for what the hotel is. Reception area is nice but rooms are pokey. Had to make own beds, take bins out ourselves!"

"Great hotel, great location, wonderful staff"

"Basic, be prepared to make your own beds (linen provided but double bed’s flat sheet was too small), and clean the apartment. Limited toilet paper and no toiletries. Ski locker corridor, cold swimming pool. Good location, next to Flaine Forêt ski lifts. There is a spar and ski rental, esf ski lesson shop within 5 mins walk."

"No joining instructions were sent prior to arrival. The resort had no idea of the booking because it was a private apartment rented out on Hotels.com by another company. I had to call to get someone to tell me how to gain access to the apartment. The resort were going to charge me for parking but I showed that the listing stated parking was included. When we got into the apartment there were no towels or bedding. Had to call again. Was told that the listing stated that this was not included. That is not true. I had to go to the resort and ask to rent towels and bedding which cost an additional EU 47 and I had to pay a cash deposit (which I did not have). Then during the stay the hot water tank started making loud noises all night that kept us awake. In the morning the tank had leaked water all over the floor. I turned the electricity supply to the tank off for safety reasons. Informed the management company about the problem. They did not respond. Left very disappointed with the entire experience. This is the worst experience I have had in the many hotels.com bookings I have had over many years. "