麦克莱恩旅游套票 | 麦克莱恩机票+酒店优惠低至 4 折

Clean room and super nice

Loved the place . We stayed in a cottage an it was clean. We got there on the 1st day when it was rainy an cool ,2nd day we were out an about. When we got back the cottage was very hot ,thats when we realized the ac unit was not working at all ,so I did message threw Expedia app since thats where I was communicating threw with all my questions. Never got a response. We had a hard time getting to sleep that night since it was soo hot and then the next day finally got a hold of someone . The cleaning lady came to try to figure out the ac unit an was unsuccessful did bring us some sort of small fan that needed water but that also did not work. An no one else seemed to care that we were miserable in the hot cottage. No one got back to check on us. So we had a 2nd night trying to sleep with the heat of the cottage mind u it was around 85degrees out. Other than that it was a great place to be at. Laundry facilty you do have to download an app to wash or dry and the app makes you load $25 minimum.

Upon entering the room the toilet paper holder was broken with the toilet paper on the floor. The shower gel/shampoo/conditioner containers were also on the floor behind the toilet. The shower had hair on the walls and in the bottom of the tub had hair all over it. There was also a dirty sock laying over the hot/cold handles of the tub. The dumpster was overflowing with trash and it was right outside our room. My husband went back to the front desk to tell them we were not staying there and the guy told him “if you wanted a cleaner room, you should’ve booked a nicer hotel like a 3 star hotel” my husband then told him they were a 3 star hotel. The guys said we would not get our money back either.