9.4/10 Exceptional! (80 reviews)
Absolutely awful experience. Didn't receive any check in information and when contacting their staff, only the out of hours team were available. They did not have access to any booking information which meant I spent the entire day calling to try and escalate and obtain information for check in. It made my day extremely stressful when I had a huge event the next day, needed to get into the apartment nice and early to freshen up, eat and have an early night.
Lots of stairs which were not communicated, works going on in the building, extremely hot with no aircon. When complaining about the check in process, it was noted there is a known error with expedia customers not receiving the information.' that is all.
Would not recommend staying there with such an appalling process.
Reviewed on Aug 5, 2026