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Reviews of Home Inn Express - Medicine Hat

2 out of 5
Home Inn Express - Medicine Hat
20 Strachan Crt Se, Medicine Hat, AB

Reviews

9.4

Exceptional

Rating 10 - Excellent. 826 out of 1131 reviews" "
Rating 8 - Good. 256 out of 1131 reviews" "
Rating 6 - Okay. 32 out of 1131 reviews" "
Rating 4 - Poor. 9 out of 1131 reviews" "
Rating 2 - Terrible. 8 out of 1131 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Fook Lam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on May 21, 2024
Thanks so much Brenda!

10/10 Excellent

Dianne

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel with a nice breakfast. Staff are very friendly ***
Stayed 1 night in May 2024
Response from Guest Services on May 21, 2024
Thank you Dianne! We are happy you enjoyed your stay.

10/10 Excellent

KENNETH, COALDALE

Liked: Cleanliness, staff & service, property conditions & facilities
check was was great
Stayed 1 night in May 2024
Response from Guest Services on May 21, 2024
Thank you Kenneth!

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and welcoming. Staff are super nice
Stayed 1 night in May 2024
Response from Guest Services on May 17, 2024
Thank you Deborah!

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed!! Great value. Nicely equipped clean room. Exceptionally friendly and professional staff. Right kind of breakfast including hot items. Good coffee and cookies always available at lobby. Nice guests and their well mannered pets. We will recommend this hotel to anyone.
Stayed 1 night in May 2024
Response from Guest Services on May 17, 2024
Thank you for the amazing review Neil, we are thrilled to hear that you enjoyed your experience with us. Our team works hard to provide exceptional service and it's always rewarding to receive such positive feedback from our customers.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on May 21, 2024
Thank you Daniel!

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
It is exactly as advertised. Comfortable and clean rooms and a fair price. Close to lots of ammenities.
Stayed 2 nights in May 2024
Response from Guest Services on May 16, 2024
Thank you very much Brett!

10/10 Excellent

Rachael

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great price!!
Stayed 1 night in May 2024
Response from Guest Services on May 16, 2024
Thank you very much Rachael!

8/10 Good

wilfird

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on May 16, 2024
Thank you Wilfird!

10/10 Excellent

Kassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 1 night in May 2024
Response from Guest Services on May 14, 2024
Thank you Kassandra!

10/10 Excellent

Anna

Stayed 1 night in May 2024
Response from Guest Services on May 14, 2024
Thank you Anna!

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on May 14, 2024
Thank you Alexander!

10/10 Excellent

Ronald

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked no pet fee. Did not dislike anything.
Stayed 2 nights in May 2024
Response from Guest Services on May 13, 2024
Thank you very much Ronald!

6/10 Okay

Jody

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay
Stayed 2 nights in May 2024
Response from Guest Services on May 13, 2024
Thank you Jody, we would love to hear if there was anything we could have done better!

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well run and comfortable feel. Very good value for money.
Stayed 2 nights in May 2024
Response from Guest Services on May 13, 2024
Thank you Tyler, we appreciate your feedback!

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect, staff exceptional.
Stayed 1 night in May 2024
Response from Guest Services on May 13, 2024
Thank you very much Kelly!

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean
Stayed 1 night in May 2024
Response from Guest Services on May 13, 2024
Thank you Christina!

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and quality rooms.
Stayed 2 nights in May 2024
Response from Guest Services on May 10, 2024
Thank you so much Dave!

8/10 Good

Shannon

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Guest Services on May 10, 2024
Thank you Shannon!

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very reasonable price. They only had double beds though.
Stayed 1 night in May 2024
Response from Guest Services on May 8, 2024
Thank you Randy, we are happy you enjoyed your stay! Should you stay with us again, we definatley have other room types to offer that may be more suitable for you. We hope to see you again soon!

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and quiet
Stayed 2 nights in May 2024
Response from Guest Services on May 7, 2024
Thank you Trevor, we are happy you enjoyed your stay!

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. No problems.
Stayed 1 night in May 2024
Response from Guest Services on May 7, 2024
Thank you so much Dale!

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on May 7, 2024
Thank you Sean!

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and neat. Noisy guests in hallway very early am but otherwise perfect. Would definitely stay again
Stayed 2 nights in May 2024
Response from Guest Services on May 7, 2024
Thank you for your feedback Heather, we appreciate it! We look forward to seeing you again!

10/10 Excellent

Mark, Moose Jaw

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent value
Stayed 1 night in May 2024
Response from Guest Services on May 7, 2024
Thank you very much Mark!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay! Excellent service!
Stayed 1 night in May 2024
Response from Guest Services on May 7, 2024
Thank you John! We appreciate it!

10/10 Excellent

jon

Liked: Cleanliness, staff & service, property conditions & facilities
Warm friendly front desk...awsome free breakfast....hot and cold items...good variety too
Stayed 1 night in May 2024
Response from Guest Services on May 7, 2024
Thank you Jon! We are happy you enjoyed your stay and that the breakfast didn't disappoint!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on May 7, 2024
Thank you for the review Daniel!

10/10 Excellent

Brie

Stayed 1 night in May 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on May 7, 2024
Thank you Connie!

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service
Stayed 1 night in Apr 2024
Response from Guest Services on May 2, 2024
Thank you Alex!

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional. Room was very good. Breakfast was excellent.
Stayed 1 night in Apr 2024
Response from Guest Services on May 2, 2024
Thank you Kelly, we appreciate your great feedback!

10/10 Excellent

Payton

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at Home Inn Express whenever I am in Medicine Hat. It feels like a home away from home! It's clean, comfortable, pet-friendly and in a convenient part of MH. Mostly though - it's the staff. They are extremely kind and very helpful. Look forward to my next visit!
Stayed 3 nights in Apr 2024
Response from Guest Services on Apr 30, 2024
Thank you so much Payton, we absolutely appreciate your business and your excellent feedback. See you next time!

10/10 Excellent

sidney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super easy, and I really like that there is only a $50 deposit rather than $250 like some hotels. Beds and pillows were comfortable. Very clean.
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 30, 2024
Thank you very much Sidney, we are happy to hear that you had a great stay!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
5 Stars
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 30, 2024
Thank you Chris!

10/10 Excellent

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
price is good
Stayed 1 night in Apr 2024
Response from Guest Services on May 2, 2024
Thank you Mark!

10/10 Excellent

Greg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price
Stayed 2 nights in Apr 2024
Response from Guest Services on May 2, 2024
Thank you Greg!

10/10 Excellent

Dorene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Very comfortable!
Stayed 1 night in Apr 2024
Response from Guest Services on May 2, 2024
Thank you Dorene, we hope to see you again!

10/10 Excellent

Kendra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
My favourite hotel! Always so clean, very friendly staff, and has character that sets it apart. Super close to Trans Canada Hwy and shopping/dining.
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 27, 2024
Thank you very much Kendra, we are so happy to hear that!

10/10 Excellent

Laverne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellant place to stay! Definitely recommend and will stay again.
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 27, 2024
Thank you Laverne, we look forward to seeing you!

8/10 Good

Bernadette

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 27, 2024
Thank you Bernadette!

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast choices. Newer building so everything is still in nice condition.
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 27, 2024
Thank you so much John, we appreciate it!

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The interior of the property, as well as the room were extremely clean, neat and tidy
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 24, 2024
Thank you for your excellent feedback Deborah!

8/10 Good

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Guest Services on Apr 23, 2024
Thank you Arlene!

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 23, 2024
Thank you very much Ed!

10/10 Excellent

Debbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 23, 2024
Thank you so much Debbi!

10/10 Excellent

Kara

Stayed 1 night in Apr 2024
Response from Guest Services on May 7, 2024
Thank you Kara!

8/10 Good

Ruby

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the dvd selection at the front desk.
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 15, 2024
Thank you Ruby, please visit us again!

10/10 Excellent

Ken

Stayed 1 night in Apr 2024
Response from Guest Services on May 7, 2024
Thank you so much Ken!