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"I recently stayed at this hotel and was disappointed with the room’s air conditioning. It wasn’t working properly, and despite speaking with the staff, I was told that “this is just how air conditioning is in Japan.” However, I’ve stayed at other hotels in Japan, and their air conditioning worked perfectly fine, so this explanation didn’t make sense. Because of the poor temperature control, the stay was uncomfortable, and the response from the staff was not very helpful."

"Check in was easy with incredibly courteous front staff, clean room and a lovely breakfast buffet assortment. Easy to get to from Nagoya train station. "

"Great location and super comfortable room"

"Room is gorgeous, thank you"

"Excellent location, friendly staff. Clean and neat, numerous restaurants choices, Convenient store inside, easy to access transportation. Safe place "

"Amazing customer service. We arrived early to the hotel and they allowed us to leave our luggages with them until our check in. When we came there, they informed us that our bags/luggage’s are in our room! The room was spotless, and the staff were all helpful! Definitely recommend for all travellers! "

"The hotel was clean, spacious, luxurious. Plenty of amenities to enjoy as well as a centralized location."

"good"

"Staff were so friendly, the room was amazing, and the whole hotel was very clean. Thank you so much for helping to make our first time in Nagoya so nice! "