Danmarks Lodsmuseum Tours

Sadly the staff walked into my room when I had paid for late check out. They knocked on the door and I spoke to say hello and they just walked in which I found unacceptable. They said I should be out of the room but that was incorrect. There was no apology. I felt treated like I was a criminal. Very poor and I have stayed at this hotel at least 5 times.

The best hotel I’ve stayed in.The Sanders is beautiful, clean, homely close to everything you’d wish to see in Copenhagen and the staff were the most accommodating I’ve ever experienced. It was our first trip away from our little one and wanted to treat ourselves and this hotel is a dream. We had a small noise issue night one that we mentioned relatively casually not expecting anything at all. With no hesitation they told us to pack our bags and offered a room change. We returned to a beautiful suite with living room, fireplace and complimentary drinks in the TaTa bar that evening. An amazing gesture that made our short stay even more memorable. We’ve already recommended family who’ve booked for April. Thank you for a fabulous stay, we will be back!