Churchill County Museum Tours

Was allowed early check in without an extra fee. Super easy too. Email said fee for parking but told there isn't a fee, so don't pay the $10/day. Room was really spacious. Clean and comfortable beds and bedding, although one had some sagging. Fridge, but no microwave. Lighting was not great. I suggest brighter light bulbs. Great A/C. Close to downtown shopping area and the beach. Room allowed dog, but adjacent beach did not. Was able to find dog friendly restaurants and beaches online, however. Biggest complaint is the cleanliness of room. Ares behind/under beds need cleaned. Tile floor near sink and in shower need deep cleaning, including grout! Overall, would stay again.

I’m sorry to say that our experience was very disappointing. The rooms were not clean, and we actually asked to be moved from our first room because of large stains on the carpet. Unfortunately, the second room wasn’t much better. The next day, we saw that they were cleaning the carpets in our original room. We couldn’t help but wonder why it took a guest complaint for this to happen. The stains were large and obvious and should have been addressed before the room was ever given to a guest. The carpet was in such poor condition that we didn’t even feel comfortable walking around the room without socks. Both rooms were in need of significant updating, especially considering the price point. We understand that the property is being sold and will reportedly be updated by the new ownership, which may explain its current condition. Unfortunately, that doesn’t change the experience for guests paying premium rates today. At one time, PlumpJack was the place to stay, which made this visit all the more disappointing. We left wishing we had chosen to stay elsewhere.