The Ritz-Carlton, Astana

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Luxury
5.0 star property
9.8

Exceptional

Luxury retreat in Astana

Stunning city views unfold from the 18th-floor Selfie restaurant with its impressive wine list. The full-service spa offers rejuvenating treatments after exploration. Art Deco elegance extends throughout, from the indoor pool to the health club where guests maintain wellness routines.

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a sofa, a coffee table, and a view of the cityscape.

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 1 King Bed, City View

Room

Club Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed (View)

A modern hotel room with a large TV, a sofa, a desk, and a view of the cityscape.

Junior Suite, 1 King Bed (View)

  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 Bedroom

A modern dining area with a round table, six chairs, a decorative glass partition, and a view of a cityscape through a large window.

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Carlton Suite, 1 King, Non Smoking (City View)

A hotel room with a bed, a bedside table with a plant, a control panel, and a decorative wall panel.

Carlton Suite, 1 King, Non Smoking (City View)

  • 1668 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for The Ritz-Carlton Suite, 1 King, Non Smoking (Baiterek view)

A modern living room with a city view, featuring a large chandelier, two sofas, a round coffee table, and wooden side tables.

The Ritz-Carlton Suite, 1 King, Non Smoking (Baiterek view)

  • City view
  • 2906 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds, City View

Room

Deluxe Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Club Room, 2 Queen Beds, City View

Room

Club Room, 2 Queen Beds, City View

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Grand Room, 1 King Bed, City View

A hotel room with a large bed, a nightstand with a lamp, and a decorative panel on the wall.

Grand Room, 1 King Bed, City View

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet
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About the neighborhood

Located in Astana, The Ritz-Carlton, Astana is in the city center. Kazakhstan Central Concert Hall and Nur-Alem Sphere are cultural highlights, and some of the area's notable landmarks include Bayterek Tower and Palace of Peace and Reconciliation. Looking to enjoy an event or a game while in town? See what's going on at Astana Arena. Visit our Astana travel guide
Map
16 Dostyk Street, Astana, 010016

What's nearby

  • A cityscape at night with illuminated skyscrapers, a prominent tower, and a well-lit roundabout.
    Bayterek Tower
    5 min walk - 0.3 miles
  • A modern building with a conical roof and a tall antenna, set against a partly cloudy sky.
    Khan Shatyr
    2 min drive - 1.2 miles
  • Parliament of Kazakhstan
    9 min walk - 0.5 miles
  • Kazakhstan Ministry of Foreign Affairs
    10 min walk - 0.6 miles
  • Kazakhstan Central Concert Hall
    10 min walk - 0.6 miles

Getting around

  • Astana Railway Station
    25 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    30 min drive

Restaurants

  • Bla Bla Bar
    6 min walk
  • Salter’s Fine Meats
    9 min walk
  • Emiliya
    9 min walk
  • Starbucks
    10 min walk
  • Starbucks Reserve
    1 min walk

About this property

The Ritz-Carlton, Astana

  • Luxury hotel near Bayterek Tower
  • Located close to Parliament of Kazakhstan and Kazakhstan Central Concert Hall, The Ritz-Carlton, Astana provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a facial, a deep-tissue massage, and a body wrap at the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
  • Other perks include:
    • An indoor pool
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
    • Massage treatment rooms, meeting rooms, and a 24-hour front desk
  • Room features
  • All 157 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
  • Other amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with designer toiletries and shower/tub combinations
    • TVs with cable channels
    • Recycling, coffee/tea makers, and heating

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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9.2 out of 10, Wonderful, 107 reviews
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Total with taxes and fees
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Frequently asked questions

Does The Ritz-Carlton, Astana have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Astana?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Astana on Nov 15, 2026 start from $290, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Astana pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of KZT 80000 per pet, per stay.

How much is parking?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton, Astana?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Ritz-Carlton, Astana?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Ritz-Carlton, Astana provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 30000 per vehicle applies.

Where is The Ritz-Carlton, Astana located?

Located in Yesil District, this luxury hotel is within a 10-minute walk of Parliament of Kazakhstan and Bayterek Tower. Kazakhstan Central Concert Hall and Kazakhstan Ministry of Foreign Affairs are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Ritz-Carlton, Astana Reviews

9.8

Exceptional

10

Cleanliness

8.6

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 68 out of 74 reviews
Rating 8 - Good. 2 out of 74 reviews
Rating 6 - Okay. 2 out of 74 reviews
Rating 4 - Poor. 1 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel with very helpful staff, delicious food options, and gorgeous views of city architecture. Highly recommend
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at hundreds of luxury hotels around the world and I think this hotel, the Ritz Carlton in Astana, might top them all. The staff were incredible, they even baked us a custom cake with our faces 3-D printed on it. They went above and beyond every chance they got. Free gifts, welcome gifts, early check-in, late checkout, I could go on and on. The food is also incredible, the breakfast is amazing and I love how it’s connected to an ultra-luxury mall with all the best luxury brands. Two big thumbs up.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in the world in my opion. The hotel is luxurious but trendy. Very clean. The staff is ultra-friendly. They made us feel at home right away. The spa facilities are spectacular.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

Everything was just perfect, room is so comfortable and clean, service and food are amazing, staff is super friendly and professional.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely impressed with service , level of comfort and friendliness of all staff at the hotel.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is beautiful and the people working there are really kind and caring all time. Its really conveniently located and food there or around is good.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

The experience was great and the hotel staff were very friendly. Our room was on the 16th floor with stunning view.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff in the Astana Ritz-Carlton were EXTREMELY helpful. Conscierge Arman booked a trip to a smaller city. Kamilla, from that small city, wrote descriptions of sites and made helpful recommendations. Damili from that small city, supported with advice. Azimat at the front desk was helpful and courteous.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly clean good restaurants and overall nice hospitality.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Fantastic stay, my best by far! Service plus the state of the hotel was just perfect.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a great hotel
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 star property
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is amazing! The service and stuff outstanding!
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and next level down five stars
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short business trip stay

Beautiful new Ritz Carlton hotel in Astana, excellent services, attention to every detail.
Stayed 2 nights in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outstanding
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, incredible experience
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever, Asan was the best! He had a cake specially made for me after Team USA competed. Best hotel!!!
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Astana.

It is very good hotel from all sides. It is very clean. Personnel is very friendly. I have nothin negative to say.
Stayed 7 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel,only minus is condition of curtains.
Stayed 1 night in May 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Staff offered early check in (as i arrived early) but charged full rate (snd higher than the one i had for next nights) Iron board was bender and fall on me
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, excellent hotel. However, the service falls short of the standard expected at Ritz hotels. Some staff members appeared to lack proper training.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best option in Astana, especially if you want to be sure the quality is where you expect it. Not cheap, but you get what you pay for. Club Lunge is not worth the upgrade. Breakfast very good even on Ritz standards. Staff is very friendly and good wot work with. On-site restaurants are decent, Selfie on 18th worth mentioning for the impressive wine-list and splendid views of the city. Definately will be back when in Astana.
Stayed 2 nights in Apr 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
There is a night club on the third floor, which has a an open air bar and dance floor. Horrible loud music which you can hear in your room. No matter what floor you are on. Make sure to ask for the room which does not face this place
Stayed 2 nights in Jul 2024