Old Ross Vacations from $1,190

It was a bit pricy for what you get. Location was good.

The room was lovely, and the staff were great. When we arrived, two beautiful dogs were waiting at the hotel door. It was therapeutic after a long day of travelling overseas. The hotel is beautiful, and I especially enjoyed having a drink or two at Tupper's Bar. Will be staying here again the next time I'm in Kilkenny.

Building Exterior and grounds are beautiful - but room was very disappointing. Small and cramped with 1980 fixtures. Also, couldn’t find any hiking trails around the hotel and walkers are not allowed in paved golf walkways. Spa experience was very good.

We stopped here for the night as midway between Killarney and Dublin. It was a good location, near many restaurants and pubs! The restaurant had very good food.

On arrival the check-in experience was amazing and the staff were extremely welcoming and hospitable. We were also fortunate enough to receive a complimentary upgrade, which was very much appreciated, upon arrival for a special occasion. Our room views were breathtaking and the room was comfortable, beautifully decorated and furnished, and completely accessible. However, we found that given the 5star status that the bathroom maintenance and cleanliness fell short of our expectations. The shower seals, tiles and grout were black with mould as was the rain shower head, which wasn't operating correctly as a result, there was also no shower gel in the shower gel dispenser (however) the staff did get this filled promptly once we reported it). Unfortunately, breakfast also fell short of our 5 star expectations. We were served cold toast that was barely toasted, when we ordered our cooked breakfast we requested another serving of brown toast, disappointingly breakfast was served without the toast. We requested it again, along with tomato ketchup, from the same server and waited for a further 10 mins before requesting sauce and toast, yet again, however only this time from a different server. We received our sauce, eventually but we never received any toast or was the error or failings acknowledged by any of the staff that we had spoke to. Needless to say we left breakfast disappointed, packed up and checked out. This was a really disappointing experience given the cost.