9.4/10 Exceptional! (1,004 reviews)
Room was excellent.
Check in at reception was great. Very welcoming and helpful reception team .
Unfortunately the pub was fully booked up for the food reservations and didn’t quite fancy the restaurant menu after a 7 hour drive.
Only downside to stay was we decided to have a drink in the hotel bar/ cocktail lounge whilst we discussed further supper options. My Partner approached bar which was empty to order but was told that we would be served at our table. Over the next 10-15 minutes we waited for somebody to take order but no one approached us despite there being at least 4 staff members going in and out with drinks. Plus the Woman behind bar who I presumed was the supervisor/ manager as she did not doing any serving of drinks during the time we waited. Anyway we left and found suitable supper and drinks elsewhere.
On the whole we would still use the Greenbank again when in Falmouth. To be honest there is not really a lot of great hotel choices here. But the rooms here and the hotel are of a good standard.
The breakfast experience the next morning was wonderful, good food, smiling happy staff and a great seafront location.
Reviewed on Aug 22, 2026
