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Chan-Kah Resort Village

3.5 star property
Family-friendly hotel with a full-service spa and poolside bars

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Terrace/patio
Exterior
Villa Junior Doble | View from room
Hallway
Villa Junior Doble | 1 bedroom, premium bedding, in-room safe, soundproofing
Chan-Kah Resort Village combines sunshine and garden surroundings for a peaceful getaway. Guests enjoy international dishes at Lum restaurant and rejuvenating spa treatments. The outdoor pool, playground and arcade/game room provide entertainment options for families.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Breakfast available
  • Bar
  • Pool
  • Room service
  • Housekeeping

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Room options

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Tonight

Sep 14 - Sep 15
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Tomorrow

Sep 15 - Sep 16
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Villa Junior King | 1 bedroom, premium bedding, in-room safe, soundproofing

Villa Junior King

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Yard
Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Villa Junior Doble | 1 bedroom, premium bedding, in-room safe, soundproofing

Villa Junior Doble

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Yard
Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Map
KM. 3 Carretera Palenque- Ruinas, Palenque, CHIS, 29960

What's nearby

  • Aluxes Eco Park - 18 min walk - 1.0 mile
  • Palenque National Park - 3 min drive - 0.9 miles
  • Museo de Sitio Palenque - 6 min drive - 2.5 miles
  • El Panchán - 7 min drive - 3.0 miles
  • Palenque Archaeological Zone - 8 min drive - 3.2 miles

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 17 min drive

Restaurants

  • ‪Don Mucho - ‬16 min walk
  • ‪El Panchán - ‬16 min walk
  • ‪La foresta - ‬12 min walk
  • ‪Café Fuga - ‬4 min drive
  • ‪Monte Verde Trattoria Pizzeria Italiana - ‬5 min drive

About this property

Chan-Kah Resort Village

Family-friendly hotel
2 poolside bars, a terrace, and a garden are just a few of the amenities provided at Chan-Kah Resort Village. Treat yourself to a facial, a body wrap, or a massage at the onsite spa. The on-site restaurant, Lum, features international cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as a playground and an arcade/game room.
Other perks include:
  • An outdoor pool and a children's pool, along with cabanas and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-in, and luggage storage
  • 1 meeting room, a reception hall, and a TV in the lobby
Room features
All 80 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like free internet and air conditioning.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with cable channels
  • Private yards, ceiling fans, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 295 to 320 for adults and MXN 150 to 200 for children
  • 2 poolside bars
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lum
  • Ya’x

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (12 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Mud bath
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • No elevator

More

  • Ballroom
  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 450.0 per night
Cribs (infant beds) are available for MXN 450.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1500 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 295 to 320 for adults, and MXN 150 to 200 for children
  • Crib (infant bed) fee: MXN 450.00 per night
  • Rollaway bed fee: MXN 450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

Property is also known as

Chan-Kah
Chan-Kah Resort
Chan-Kah Resort Village
Chan-Kah Resort Village Palenque
Chan-Kah Village
Chan-Kah Village Palenque
Chan Kah Hotel Palenque
Chan Kah Hotel Village
Chan-Kah Resort Village Hotel Palenque
Chan-Kah Resort Village Convention Center Maya Spa Palenque
Chan-Kah Resort Village Convention Center Maya Spa
Chan-Kah Village Convention Center Maya Spa Palenque
Hotel Chan-Kah Resort Village Convention Center & Maya Spa
Chan-Kah Resort Village Convention Center & Maya Spa Palenque
Chan Kah Resort Village
Chan-Kah Village Convention Center Maya Spa

Frequently asked questions

Does Chan-Kah Resort Village have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Chan-Kah Resort Village pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chan-Kah Resort Village?

Self parking is free at this property.

What time is check-in at Chan-Kah Resort Village?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Chan-Kah Resort Village?

Check-out is at noon.

Where is Chan-Kah Resort Village located?

This family-friendly Palenque hotel is within 3 mi (5 km) of Palenque National Park, Museo de Sitio Palenque, and Palenque Archaeological Zone. Museo Del Textil and El Panchán are also within 6 mi (10 km).

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Reviews

Chan-Kah Resort Village Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

8.6

Staff & service

9.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 462 out of 821 reviews
Rating 8 - Good. 248 out of 821 reviews
Rating 6 - Okay. 73 out of 821 reviews
Rating 4 - Poor. 21 out of 821 reviews
Rating 2 - Terrible. 17 out of 821 reviews

Reviews

10/10 Excellent

Sanam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great eco-hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Jaqueline

Liked: Staff & service
Disliked: Amenities
The pool was nice, rooms are ok but old.
Stayed 5 nights in Jan 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and perfect to visit Palenque. Everything was fine.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the place because they try to safe the environment ,their food and service was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an amazing hotel - I always stay here when in Palenque - it is beautiful, great restaurant, nature is around you - we were treated to the sights and sounds of howler monkeys in the trees. It is also very convenient for the ruins.
Stayed 3 nights in Jan 2025

6/10 Okay

Francisco

Liked: Cleanliness
This hotel is actually in the middle of the jungle, the setting is gorgeous but the rooms are a bit too old and the food was not very good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Bibiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay

This is a beautiful hotel, it is actually individual cabins in the jungle, with amazing gardens, a beautiful pool and it’s minutes away from restaurants, the town and the archeological park.
Stayed 2 nights in Aug 2023

10/10 Excellent

NIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in jungle close to Palenque ruin, like 5 to 10 minute walk to the ticket office. The swimming pool is very nice and the room has excellent balcony patio facing the jungle. We saw some wildlife during our stay. The room is very spacious and clean.The restaurant on site is very convenient and the food is super good. The staff at restaurant wasn't very attentive when we asked for table, being ignored for a couple of times until we were seated, the waiters assigned to our table were nice and attentive serving food and drinks.
Stayed 3 nights in Dec 2024

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es hermoso!!!!
Stayed 1 night in Oct 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y agradable. En el corazón de ma selva. Fue fantástico desayunar con mi esposa apreciando la lluvia en el porche de nuestra cabaña. La alberca fantástica. A 5 min del eco parque y la zona arqueológica palenque.
Stayed 3 nights in Oct 2024

8/10 Good

Jurgis

Liked: Cleanliness, staff & service, property conditions & facilities
Food schould be improved.Very overpriced ad tasteless.
Stayed 3 nights in Sep 2024

8/10 Good

Jurgis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food should be improved,tasteless and very overpriced!
Stayed 1 night in Sep 2024

10/10 Excellent

ALMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinario. Nos faltaron días para seguir disfrutando. Gracias
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located, easy to reach from Palenque by taxi, and near to the historical zone. Staff were friendly and helpful. The shower was not very clean.
Stayed 3 nights in Dec 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is huge and well managed. They have the only natural pool as they have their own source of spring water. The restaurant is big and the food is of high quality. They have a Starbucks, which in my opinion is not necessary. They care so much about their traditions and the planet, No plasticware, it is awesome.
Stayed 2 nights in Jul 2024

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
Room was not clean, stains on the bathroom wall.
Stayed 2 nights in Jul 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful resort but restaurant needs attention.

We spent 3 nights and Chan-Kah and enjoyed the sites of Palenque and ending the day relaxing around the beautiful pool. My only disappointmennt was the limited menu at the restaurant along with the quality of the food. The lunch menu was the same as the dinner menu and really only had a standard European European selection. In our opinion the restaurant has considerable room for improvement.
Stayed 3 nights in Feb 2024

6/10 Okay

Jenifer

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Beautiful property however the room had termites right on top of the bed. Also some of the servers were super late with our food( it would take 1hr and a half from when we ordered to get our food) meanwhile most other families got their food in 30 minutes
Stayed 5 nights in Apr 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay immensely. The rooms in the hot humid jungle are air conditioned and impeccably maintained. The food quality is good enough, lacking in local pride though. There should be more showcasing Mayan ingredients and Mayan cuisine. That’s why everyone goes to this part of the world. To learn the culture. Likewise, music played should be local music, not Miley Cyrus, liver her though I do. Play Mexican music . Chiapas music. Mayan music. Pool is warm to hot but clean. Grounds are stunning and exceptionally well maintained. Staff and service excellent. Howler monkeys chant at dawn and dusk. The blues are clearly older than we think.
Stayed 3 nights in Aug 2023

10/10 Excellent

JULIO CÉSAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y atención.
Stayed 1 night in Sep 2025

10/10 Excellent

Xochitl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice 😃👍
Stayed 3 nights in Sep 2025

10/10 Excellent

Luis Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención, limpieza excelente.
Stayed 2 nights in Aug 2025

8/10 Good

JUAN FRANCISCO

Stayed 2 nights in May 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención y la calidad de los alimentos en el restaurante no fue todo lo buena que podía esperarse.
Stayed 4 nights in Jul 2025

6/10 Okay

ERNESTO

Liked: Property conditions & facilities
El filete Mignon que le sirvieron a mi esposa, le provocó gastroenterítis, tuvimos que llevarla al médico por esa razón, no disfrutamos la estancia. Además, bebidas de Starbucks que normalmente cuestan menos de $100.00 mn. en Starbucks (Cafetería Chan kah) de ese hotel, nos cobraron 2 Caramel Macchiato Venti en $570.00 mn. Un atraco, pues como se estaban cambiando, no tenían disponibles los precios a la vista, y ya servidos, mis hijos, tuvieron que pagarlo.
Stayed 3 nights in Jul 2025