8/10 Very Good! (741 reviews)
I arrived to find out that my mobility needs were not met. Too far to walk from the elevator. I needed a walk in shower. The second room was okay but had a bathtub that I couldn't use. The next day they found a very nice room with a view close to the elevator and a shower. I am back to the hotel at around 11.00 in the evening. There was nothing to eat at all. I tried to book the sauna for the next day and they said that the charge is 16€ for one hour. I said that it doesn't list charges in the hotels. Com discription. I opened the app and showed it to him. In the meantime a man showed up and said that he was given a dirty room. The sheets were not changed and he was definitely not happy. The next day I went for my sauna and it was cold. I was told that the wrong time was given. This hotel caters to Spanish clientale. The front desk clerks barely were proficient in English. I told them that I was not happy and would be leaving one day early. They said that they will refund my money for one day. The money hasn't come to my account yet. I would not stay here again due to how isolated the hotel is, the lack of food after a certain hour, and the overall lack of consistency in customer service.
Reviewed on Aug 7, 2026
