9.4/10 Exceptional! (133 reviews)
We stayed at this hotel for the second time and had another wonderful family holiday.
During our stay, there was an unfortunate incident related to my child’s nut allergy. A food item was marked as not containing nuts, but there was a mistake. However, the hotel handled the situation very professionally. They took full responsibility, supported us immediately, and covered all medical costs related to the doctor and hospital checks.
We really appreciated their care and the way they increased their focus on allergy management after the incident. Special thanks to Chefs Ahmed and Hussein, who kindly prepared safe cakes and desserts for my children. Their attention and kindness meant a lot to us.
Overall, the hotel is very family-friendly, with a great pool, beautiful beach, and very tasty food. We are very satisfied, will definitely visit again, and have already recommended it to many friends.
Reviewed on Jul 26, 2026
