Peñaranda Park Tours

Unfortunately, our stay at Misibis Bay was disappointing. The room we got was beautiful, but there was no hot water. The food was also overpriced—more expensive than meals at some five-star hotels, yet the taste was just average. At those prices, you expect an excellent meal. What disappointed me most, however, was the service. When we asked a man at the concierge for help arranging a tricycle, he simply told us there were no tricycles in the area. When we asked about a shuttle, he immediately quoted ₱5,500 one way, or ₱11,000 round trip, for a destination only around 15–20 minutes from the hotel. It wasn’t just the price; it was the dismissive way he spoke to us. His tone made us feel as though asking for another option meant we couldn’t afford the shuttle. We were asking for assistance, and instead felt unwelcome and judged. The resort also felt unusually deserted—we saw what seemed like fewer than 20 guests during our stay. Combined with the unhelpful service and limited transport options, this made us feel uneasy rather than relaxed. A beautiful room can only go so far when basic amenities, food quality, and guest service fall short. We expected much better.

Heavenly