9/10 Wonderful! (1,842 reviews)
Lovely room, well appointed. Staff were friendly and helpful and the location was great for getting around and eating out. We travelled with our daughter and it was great that they offered to upgrade our room free of charge to one with two beds rather than the pull out bed. The one star has been taken off because we are still waiting for a refund on the holding deposit we seem to have been charged. We were asked for a card on arrival for incidentals. Not sure why $100 has still not been refunded as my invoice confirmed no extra charges, but we've had no response to our query. Other hotels we've stayed in on our trip have refunded the holding deposit immediately.
Reviewed on Oct 30, 2025