Snowmobile Paradise Tours

Room was clean and had good aminoties, staff were very helpful and the breakfast buffet was of good quality.

This hotel is the gem of Verona, exhibiting the best possible combinations - iconic location, art and amazing furniture. Service at breakfast was excellent, room service as well but at the reception they really don’t seem to know how to greet guests as I did not feel welcome. Also this time there were issues with my room - airco stopped working and toilet smell which is a shame for a hotel of this level. Last time I stayed there I had a better experience. Also, they did not even notice that it was my birthday when at an another hotel in Florence of the same chain they brought me a personal card and a bottle of Prosecco. This hotel did not notice my birthday not the lest time and not this time.