Subak System Tours

I chose this hotel for my honeymoon stay after I saw a stunning video of the location on YouTube. I walked in with very high expectations and they delivered well over and beyond. Everything - from the warmest hospitality to superb rooms, amenities and special arrangements was perfect. We had the Riverside Pool Villa and it was stunning! We tried out their Spa and felt super refreshed after. I even secretly worked with the hotel and staff to set up a candlelight dinner as a surprise for my wife and they executed it beautifully while very skillfully keeping all communication about it on a hush so my wifey wouldn't be spoiled about it before the surprise. Some special mentions of staff members who made our stay ever so special - Meisha, Mirah, Komang Ayu, and Sugik from the front desk who were always so amiable and always took care of our requests. Sang Ayu, Rahma, Martin and Dewi from the restaurant for their spectacular service as well as so beautifully setting up our candlelight dinners. And Deemus who assisted us at checkin and showed us our villa and the amenities that came with it. Thank you for your efforts. We appreciate it all. 100/10 recommend this place. I will be back here someday to relive the memories of my honeymoon experience.

The hotel is excellent and the staff are incredibly friendly, helpful and polite. They made it a joy to stay there. The rooms are spacious, well kitted out, regular cleaning and private pool maintained daily. Few if any complaints. Some parts of the stone fabric look like it needs replacing or cleaning but it’s highly functional. The views from the pool bar area are v pleasing and the New Year party excellent. The commute from the airport is tortuous but our hotel driver did his best to make up for it but 3-4 hours for a 40km journey is almost as long as the flight from Perth. This is not an issue if you are staying a week or more. And the staff make up for it with their welcome 🙏