Title: The Ritz-Carlton, Suzhou Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Ritz-Carlton, Suzhou ## Photo gallery for The Ritz-Carlton, Suzhou ![Lobby - The Ritz-Carlton, Suzhou (Suzhou)](https://images.trvl-media.com/lodging/113000000/112150000/112144700/112144653/9c889bf2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive lounge - The Ritz-Carlton, Suzhou (Suzhou)](https://images.trvl-media.com/lodging/113000000/112150000/112144700/112144653/8efa6789.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - The Ritz-Carlton, Suzhou (Suzhou)](https://images.trvl-media.com/lodging/113000000/112150000/112144700/112144653/7cbc08b8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV - The Ritz-Carlton, Suzhou (Suzhou)](https://images.trvl-media.com/lodging/113000000/112150000/112144700/112144653/efdcc524.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, blackout drapes, iron/ironing board - The Ritz-Carlton, Suzhou (Suzhou)](https://images.trvl-media.com/lodging/113000000/112150000/112144700/112144653/fc78a9af.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At The Ritz-Carlton, Suzhou, you can look forward to a garden, dry cleaning/laundry services, and a 24-hour gym. Indulge in a massage at Ren Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=112144653&PinnedHotelID=112144653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=112144653&PinnedHotelID=112144653&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=112144653&PinnedHotelID=112144653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=112144653&PinnedHotelID=112144653&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=112144653&PinnedHotelID=112144653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=112144653&PinnedHotelID=112144653&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=112144653&PinnedHotelID=112144653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=112144653&PinnedHotelID=112144653&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 17 of 17 rooms ### View all photos for Club Deluxe Suite, City View, King Bed ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/113000000/112150000/112144700/112144653/aa297647.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Deluxe Suite, City View, King Bed ### Highlights Air conditioning TV Blackout drapes/curtains Hair dryer Bathrobes Private bathroom Rainfall showerhead Bidet - Sleeps 3 - 1 Double Bed ### View all photos for Club Panorama Room, Gusu View, Double Beds ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/113000000/112150000/112144700/112144653/e700a75c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Panorama Room, Gusu View, Double Beds ### Highlights Air conditioning TV Blackout drapes/curtains Separate bedroom Hair dryer Bathrobes Private bathroom Rainfall showerhead - 1 bedroom - Sleeps 3 - 2 Double Beds ### View all photos for Club Panorama Room, Gusu View, King Bed ![TV](https://images.trvl-media.com/lodging/113000000/112150000/112144700/112144653/83937344.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Panorama Room, Gusu View, King Bed ### Highlights Air conditioning TV Blackout drapes/curtains Separate bedroom Hair dryer Bathrobes Private bathroom Rainfall showerhead - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Club Room, City View, Double Beds ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/113000000/112150000/112144700/112144653/846ebfac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, City View, Double Beds ### Highlights Air conditioning TV Blackout drapes/curtains Hair dryer Bathrobes Private bathroom Rainfall showerhead Bidet - Sleeps 3 - 2 Double Beds ### View all photos for Club Premier Suite, Gusu View, King Bed ![TV](https://images.trvl-media.com/lodging/113000000/112150000/112144700/112144653/1eb4a6f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Premier Suite, Gusu View, King Bed ### Highlights Air conditioning TV Blackout drapes/curtains Hair dryer Bathrobes Private bathroom Rainfall showerhead Bidet - Sleeps 3 - 1 Double Bed ### View all photos for Club Panorama Studio Room, Gusu View, King Bed ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/113000000/112150000/112144700/112144653/afa26620.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Panorama Studio Room, Gusu View, King Bed ### Highlights Air conditioning TV Blackout drapes/curtains Hair dryer Bathrobes Private bathroom Rainfall showerhead Bidet - Sleeps 3 - 1 Double Bed ### View all photos for Club Room, City View, King Bed ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/113000000/112150000/112144700/112144653/849b1a41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, City View, King Bed ### Highlights Air conditioning TV Blackout drapes/curtains Hair dryer Bathrobes Private bathroom Rainfall showerhead Bidet - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, City View, Double Beds ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/113000000/112150000/112144700/112144653/846ebfac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, City View, Double Beds ### Highlights Air conditioning TV Blackout drapes/curtains Hair dryer Bathrobes Private bathroom Rainfall showerhead Bidet - Sleeps 3 - 2 Double Beds ### View all photos for Deluxe Room, City View, King Bed ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/113000000/112150000/112144700/112144653/849b1a41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, City View, King Bed 10.0 Exceptional 1 review ### Highlights Air conditioning TV Blackout drapes/curtains Hair dryer Bathrobes Private bathroom Rainfall showerhead Bidet - Sleeps 3 - 1 King Bed ### View all photos for Panorama Room, Gusu View, King Bed ![TV](https://images.trvl-media.com/lodging/113000000/112150000/112144700/112144653/83937344.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panorama Room, Gusu View, King Bed ### Highlights Air conditioning TV Blackout drapes/curtains Separate bedroom Hair dryer Bathrobes Private bathroom Rainfall showerhead - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Panorama Room, Gusu View, Double Beds ![TV](https://images.trvl-media.com/lodging/113000000/112150000/112144700/112144653/83937344.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panorama Room, Gusu View, Double Beds ### Highlights Air conditioning TV Blackout drapes/curtains Hair dryer Bathrobes Private bathroom Rainfall showerhead Bidet - Sleeps 3 - 2 Double Beds ### View all photos for Premier Suite, Gusu View, King Bed ![TV](https://images.trvl-media.com/lodging/113000000/112150000/112144700/112144653/1eb4a6f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite, Gusu View, King Bed ### Highlights Air conditioning TV Blackout drapes/curtains Separate bedroom Hair dryer Bathrobes Private bathroom Rainfall showerhead - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Premier Room, Gusu View, Double Beds ![Premier Room, Gusu View, Double Beds | Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/113000000/112150000/112144700/112144653/c40278ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, Gusu View, Double Beds ### Highlights Air conditioning TV Blackout drapes/curtains Hair dryer Bathrobes Private bathroom Rainfall showerhead Bidet - Sleeps 3 - 2 Double Beds ### View all photos for Premier Room, Gusu View, King Bed ![Premier Room, Gusu View, King Bed | Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/113000000/112150000/112144700/112144653/d3ea91ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, Gusu View, King Bed ### Highlights Air conditioning TV Blackout drapes/curtains Hair dryer Bathrobes Private bathroom Rainfall showerhead Bidet - Sleeps 3 - 1 King Bed ### View all photos for Panorama Studio Room, Gusu View, King Bed ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/113000000/112150000/112144700/112144653/afa26620.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panorama Studio Room, Gusu View, King Bed ### Highlights Air conditioning TV Blackout drapes/curtains Separate bedroom Hair dryer Bathrobes Private bathroom Rainfall showerhead - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Suite, City View, King Bed ![Minibar, in-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/113000000/112150000/112144700/112144653/aa297647.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, City View, King Bed ### Highlights Air conditioning TV Blackout drapes/curtains Hair dryer Bathrobes Private bathroom Rainfall showerhead Bidet - Sleeps 3 - 1 King Bed ### Club Suite, 1 King Bed, Non Smoking ### Highlights Air conditioning TV Blackout drapes/curtains Bathrobes Separate bathtub and shower Bidet Hair dryer Rainfall showerhead - Sleeps 3 - 1 King Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/32000000/31840000/31833700/31833652/9833cef8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Suzhou Mudu Wuzhong - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 43 reviews $62 nightly $66 total Feb 28 - Mar 1 Total with taxes and fees [](https://www.expedia.com/Suzhou-Hotels-Courtyard-By-Marriott-Suzhou-Mudu.h31833652.Hotel-Information?chkin=2026-2-28&chkout=2026-3-1&rm1=a2®ionId=3353&destination=Suzhou&destType=MARKET&latLong=31.301694,120.581073&searchId=5f8ac12b-cb9f-41d3-9059-48ad0d82d256&top_cur=USD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/97000000/96380000/96377400/96377332/bc42f7c1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Seasons Hotel Suzhou Suzhou Industrial Park - Pool - Spa - Pet friendly - Kids pool 9.6 Exceptional 32 reviews $320 nightly $339 total Feb 26 - Feb 27 Total with taxes and fees [](https://www.expedia.com/Suzhou-Hotels-Four-Seasons-Hotel-Suzhou.h96377332.Hotel-Information?chkin=2026-2-26&chkout=2026-2-27&rm1=a2®ionId=3353&destination=Suzhou&destType=MARKET&latLong=31.301694,120.581073&searchId=5f8ac12b-cb9f-41d3-9059-48ad0d82d256&top_cur=USD) Ad ![Lobby lounge](https://images.trvl-media.com/lodging/37000000/36280000/36275300/36275205/02befda6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Shangri-La Yuanqu, Suzhou Suzhou Industrial Park - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 36 reviews $95 nightly $101 total Mar 15 - Mar 16 Total with taxes and fees [](https://www.expedia.com/Suzhou-Hotels-Shangri-La-Hotel.h36275205.Hotel-Information?chkin=2026-3-15&chkout=2026-3-16&rm1=a2®ionId=3353&destination=Suzhou&destType=MARKET&latLong=31.301694,120.581073&searchId=5f8ac12b-cb9f-41d3-9059-48ad0d82d256&top_cur=USD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3980000/3970800/3970797/516d7949_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Kunshan Suzhou - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 157 reviews $55 nightly $58 total Feb 27 - Feb 28 Total with taxes and fees [](https://www.expedia.com/Suzhou-Hotels-Courtyard-By-Marriott-Kunshan.h3970797.Hotel-Information?chkin=2026-2-27&chkout=2026-2-28&rm1=a2®ionId=3353&destination=Suzhou&destType=MARKET&latLong=31.301694,120.581073&searchId=5f8ac12b-cb9f-41d3-9059-48ad0d82d256&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSuzhou-Hotels-The-Ritz-Carlton.h112144653.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSuzhou-Hotels-The-Ritz-Carlton.h112144653.Hotel-Information) ## About the neighborhood Located in Gusu District, a neighborhood in Suzhou, The Ritz-Carlton, Suzhou is near a metro station and near theme parks. Suzhou Silk Museum and Suzhou Art & Crafts Museum are cultural highlights, and some of the area's attractions include Classical Gardens of Suzhou and Suzhou Garden and Architecture. Suzhou Amusement Park and Soody Candy Land are also worth visiting. [Visit our Suzhou travel guide](https://www.expedia.com/Suzhou.dx3353) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.29869%2C120.58424&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KK8rN9LDVaICBnI9emCyxPzYiws=) 369 Guangji South Road, Suzhou, Jiangsu, 215000 ### What's nearby - ![Suzhou showing a garden, religious elements and heritage architecture](https://images.trvl-media.com/place/6100736/dec7f8f7-03cd-440e-9a4f-07887b822ccf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Humble Administrator's Garden 7 min drive \- 4.1 miles - Suzhou Canal Park 16 min walk \- 0.9 miles - West Garden Temple 2 min drive \- 1.2 miles - Classical Gardens of Suzhou 2 min drive \- 1.3 miles - Shantang Street 4 min drive \- 2.1 miles ### Getting around - Sanxiang Square Station 12 min walk - Suzhou Railway Station 18 min drive - Wuxi (WUX-Shuofang) 42 min drive ### Restaurants - 马头巷 2 min drive - 313羊庄 4 min drive - 北门饭店 Beimen Restaurant 8 min walk - Marriott Suzhou - 48th Floor Executive Lounge 13 min walk - China Green Restaurant 4 min drive ## About this property ### The Ritz-Carlton, Suzhou Luxury hotel located in Gusu District A garden, dry cleaning/laundry services, and a 24-hour gym are just a few of the amenities provided at The Ritz-Carlton, Suzhou. Treat yourself to a massage at Ren Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - An indoor pool - Free self parking - Buffet breakfast (surcharge), train station pick-up service, and concierge services - An elevator, local meal delivery service, and luggage storage Room features All 190 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like late night room service and free WiFi. Other amenities include: - Rainfall showers, separate tubs/showers, and bidets - TVs with cable channels - Housekeeping and phones ## Similar properties ![49-inch LED TV with cable channels, TV, pay movies](https://images.trvl-media.com/lodging/20000000/19130000/19127100/19127017/0cc3a30a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### W Suzhou Suzhou Industrial Park - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 107 reviews $151 nightly $160 total Feb 26 - Feb 27 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=19127017&PinnedHotelID=19127017&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/97000000/96380000/96377400/96377332/0221d488.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Seasons Hotel Suzhou Suzhou Industrial Park - Pool - Spa - Pet friendly - Kids pool 9.6 Exceptional 32 reviews $320 nightly $339 total Feb 26 - Feb 27 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=96377332&PinnedHotelID=96377332&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/44400/44308/86c6a002.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pan Pacific Suzhou Suzhou Old Town - 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Air conditioning 9.4 Exceptional 169 reviews $113 nightly $120 total Feb 27 - Feb 28 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=3849196&PinnedHotelID=3849196&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/2000000/1460000/1458500/1458455/3fb7a82d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Suzhou Huqiu District - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 185 reviews $80 nightly $85 total Feb 26 - Feb 27 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=1458455&PinnedHotelID=1458455&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=112144653&PinnedHotelID=112144653&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=112144653,19127017,96377332,44308,89924968) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour train station pick-up and drop-off shuttle (surcharge) - Train station shuttle at scheduled times, on request - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 per person - 3 restaurants ### Things to do - 24-hour gym - Full-service spa - Indoor pool ### Family friendly - Indoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (on request) ### Outdoors - Garden ### Full-service spa - In-room massages - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible bathtub - Elevator - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 18 floors - Built in 2025 - Locally-owned and organized tours and activities - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Bidet - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - TV with cable channels ### Food and drink - 24-hour room service - Espresso maker - Meal delivery service - Minibar ### More - Air conditioning - Iron/ironing board - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests driving to the property should contact this property in advance (e.g., directions) Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 406 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately CNY 198 per person - Rollaway bed fee: CNY 406 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as The Ritz-Carlton, Suzhou Hotel The Ritz-Carlton, Suzhou Suzhou The Ritz-Carlton, Suzhou Hotel Suzhou ## Frequently asked questions ### Does The Ritz-Carlton, Suzhou have a pool? ### How much does it cost to stay at The Ritz-Carlton, Suzhou? ### Is The Ritz-Carlton, Suzhou pet-friendly? ### How much is parking? ### What time is check-in at The Ritz-Carlton, Suzhou? ### What time is check-out at The Ritz-Carlton, Suzhou? ### Where is The Ritz-Carlton, Suzhou located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Ritz-Carlton, Suzhou Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 8.0 Cleanliness ### 6.0 Amenities ### 7.6 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 6 8 - Good 1 6 - Okay 1 4 - Poor 0 2 - Terrible 1 ## Reviews ### 6/10 Okay #### giorgi Apr 27, 2025 Disliked: Staff & service it’s not five star hotel ##### giorgi Stayed 10 nights in Apr 2025 ### 2/10 Terrible #### Bernard May 7, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Poor management. Not what you would expect from a top tier international hotel with a good reputation. If you were American or have American expectations, stay away. Staff okay under the circumstances. To name one problem, the queue for breakfast extended from the cafe to the elevators. If there were a duty manager around, this would not be allowed to happen. This was all because there was only one girl who had to make sure that those in the queue were not scroungers. If this is an establishment that allows scroungers to loiter in the lobby, I am not sure I would want to come here again. ##### Bernard Stayed 2 nights in May 2025 ### 10/10 Excellent #### Qi Dec 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities リッツカールトンにふさわしいサービスで大変満足しています。開業して1年未満なので設備も新しく、滞在が快適でした。 ![](https://a.travel-assets.com/ugc/hotel-reviews/1e19e444-8909-4475-aa69-a7b4ef5930b6-1765256829113.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3ac8d017-23af-40cc-888c-24235b08a030-1765256829115.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9221b9a3-6432-4dac-b16b-b72b69a7d51d-1765256829417.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Qi Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Yuyun Oct 20, 2025 餐食和泳池都很棒 ##### Yuyun Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Maria Oct 27, 2025 ##### Maria Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Verified traveler Jul 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### New and excellent ##### Verified traveler Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Si Apr 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Si Stayed 1 night in Apr 2025 ### 8/10 Good #### Seit Yen Apr 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Seit Yen Stayed 5 nights in Apr 2025 ## Explore a world of travel with Expedia - 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