Sweethaven Tours

Great, safe location. The 5 stars is primarily due to the staff and wonderful customer service. Loved my stay!!!

We cannot say we had the best experience with this hotel. To start with the positives, the staff are really nice, the rooms were nice and we loved the spa bath in the room. We had half board and the dinner was really nice, set menu mostly and last night was a buffet which was the least enjoyable. But the portions were very big and it was super tasty. The spa facilities were fine. The location was really good, close to bus stops and supermarkets. The negatives: The construction outside was absolutely unbearable. We woke up every morning at 7am, never used the balcony, and it ruined our every morning. I complained and the manager was very nice and showed me another room however the noise was just the same. We were never told about this noise. The manager said its advertised on their website but as I booked through expedia I wouldn’t know this. We went for our anniversary and it was so unpleasant and unrelaxing. The breakfast was fine but it was always the same every morning with no variety. Of no fault of the staff, the people at the spa were always so loud and had no respect or care for others looking to relax. Loud people and just being disrespectful of people’s space. It would be good if staff would intervene and encourage a relaxing quiet space. We also ordered tea to the room which was never delivered. As much as the staff were nice, I would not come back. The noise ruined our stay and I feel totally unrelaxed which ruined our anniversary stay and my time off work.

Nice place for a nice price 👍