Bergerie Ski Lift Tours

Staff were very friendly and kind upon arrival. However after making plans to surprise my husband upon arrival by having the room decorated with birthday banner, cake etc. I picked out a package from what was sent to me only for them to tell me at checkin they thought it was for the following day. Very very unprofessional and disappointing. House cleaning was terrible also. We used tea cups and glasses, they cleaned the room and left the dirty glassware 3 days in a row I had to talk to front desk to get it removed and replaced with clean ones. Location was great but that disappointment on my husband birthday was not cool. Made me looked like I had nothing planned for my partner when in fact I did over a month in advance.

+ Very well located hotel. Amazing staff, that was very friendly and helpful. Discount at local beach club was really a nice feature. - Some items in the room/bathroom weren’t up for a 4 star hotel. (Needed to be fixed or uprgaded)