Puncak Sari Temple Tours

Beautiful quiet property, good food, friendly staff...you won't be disappointed.

Beautiful resort grounds however food at the hotel was not great! Our room was close to the restaurant and we could hear the music playing all night even with our doors closed. One of draw cards to this place was its Spa. Unfortunately during our stay the travelator was not working due to maintenance which would require a steep climb of 100+ steps back to the resort. Not ideal and we weren’t notified of this until our check-in. Understandable that maintenance needs to take place but please don’t keep changing the days of when this would take place as it meant we had to keep changing our spa date which then led to not being able to attend the spa as there were no available times when the travelator was operational. Mozzie spraying also took place during our time there and again not prior warning this would happen before our checkin. This place has the making of being a superb 5 star resort but needs to learn the finer details in what makes a resort stand out from the rest. Good food, communication and attention to detail (in my opinion).

The staff at the Alena was very warm, welcoming & helpful. I only had one issue with my stay, which was everytime we turned on the shower we got a urine odor as though the previous guest urinated