特尔帕尼度假短租

“This property let us book a room at 7pm and although clearly on their site it states check in is available until midnight, at 9:20 we arrived to a dark abandoned house. We tried reaching the manager via what’s app and after an hour he finally answered and told us to “find another place to stay, he’s closed”. The property is non refundable so I’ve been fighting with Expedia for a refund which to this point they’ve refused to issue. Absolute disaster. I’ll be claiming a fraudulent transaction……

“We arrived at the propery around 11am. They told us where we could store our luggage while we walked around. We put our luggage where they told us, right by the front door. They didn't put our names on them or secure them in any way. On this trip so far we've been to Scotland, Ireland, Poland, and Germany and our bags were always tagged and locked away. After touring the property we arrived back at the front desk (12pm) and asked for our luggage to put our towel away. They suddenly had no idea……

“The place was in a perfect location to the ferries, restaurants, swimming, and shopping. The host and staff are very gracious and helpful. The Bed was comfortable and spacious , and the shower was very warm and larger than you would expect for a European rental. We stayed on the third floor with no problem, but if you have trouble climbing stairs, I would request a lower unit because there are 42 steps to get inside.”