Velen Vacations from $587

2x electricity interruption in room. Otherwise friendly staff

Nice very clean room. Bed and pillows were uncomfortable, quilt was too thin. Staff were quite blunt.

Comfortable hotel with very nice food. Staff is friendly. Carpets need a touch up and some sound insulation would help.

It’s okay and must be more quality food

I stayed in this property recently, having been on one of my frequent trips to Germany to see friends, family and have a break. Initially I stumbled upon this hotel given its affordability. It's safe to say that I wasn't disappointed. Initially, upon check-in, the receptionist told me that there was no record of my booking, though once I provided proof and she took a photograph of it, I was provided with my room key and was in. This was a common sense solution. Following this I was informed that rooms are cleaned every 2-3 days. Presumably this is part of a sustainability drive? I didn't have an issue with this, plus it meant that I didn't have to rush out of the room every morning, especially after an evening in Hubert's Kneipe, just around the corner. Overall the room was clean, the staff were friendly and the free coffee machine in the main reception was an added bonus on a morning. The locale is ideal for many kinds of visitor, with Kneipen, restaurants, shopping, good transport connections and a healthy amount of walkable infrastructure surrounding this hotel. All in all a good hotel which I would happily recommend to anyone.