“Stayed at Chateau Elan for a business conference, absolutely fantastic. The rooms were so nice, so spacious, great amenities. The conference area was also fantastic. But i have to say, the highlight was the food!! Bothvour evening dinner at the Cask Room and our buffet lunch were delicious, extensive options all delicious! Sadly it was a short stay so i didnt visit the spa, but it also looked so nice!! Cant waitcto visit again!!!”
"Dear [BW] Team,
I stayed at your hotel on May 12, 2025, with a reservation made through HOTELS.COM.
At the time of booking, I used one credit card, but a different card was used at check-in.
As a result, I have been charged twice for the same stay.
I kindly ask for your assistance in resolving this issue.
My credit card company has already billed me for both charges.
Thank you for your prompt attention."
