Valparaíso Pet-friendly Vacations

Staff was excellent. Room could be improved

Everything was good. The breakfast was great.

Staff were exceptionally helpful. Great location. Room was well presented & clean. Breakfast was good & staff attentive. Also options for dinner were great. Would definitely stay here again & recommend to others visiting Santiago.

Hotel Boutique Castillo Rojo was a perfect stay for 3 days in Santiago. The staff was so attentive and helpful. They remembered my name right away and always checked in to see if there was anything they could do to make my stay better. I stayed in a newly renovated room, which was fantastic. The breakfast was also great. It is around a fairly bustling area, so there can be some noise at night, if you are a light sleeper.

Rooms were very clean, and the staff was always willing to be helpful.

Clean room and great view. Check out was seamless

This was a 10/10 stay!! The hotel is beautiful and the staff are SO friendly and attentive. The rooms are so nice and the rooftop pool/restaurant is beautiful. some of the best service I’ve received.

The swimming pool was a disappointment to me. It is located at ground level next to the entrance. It opens into the bar area. Maybe ideal for pool parties and such like but not for a business traveller like me. Having said that I saw no-one using it when I was there. Gym was ok on level 2 - not same level as pool and not connected. But the hotel itself is modern, clean and very good

The location and the staff were good, easy for exploring the old town and willing staff to assist when needed. We chose the Loft apartment, sold on the marketing images of views to the Andes and ideas of sipping Pisco Sours on the balcony after a day of blissful exploration of the city. Sadly the experience was quite the opposite with perhaps a glimpse of a mountain - whether that was the Andes or not was difficult to tell between the large office and apartment blocks and the smog of Santiago. The balcony was, well, not a balcony - instead a suggestion of what a balcony could be if it was an actual balcony, definitely too small to swing a cat and thus no cats were harmed! Perhaps our own fault for believing too much into the marketing images, but fellow travellers be aware. If you are looking for a centrally located, clean and secure place to stay on your visit Santiago, this is your choice. Just don't expect the views or the Pisco sours on the balcony.