Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Reviews of Rotterdam Marriott Hotel

5 out of 5
Rotterdam Marriott Hotel
Weena 686, Rotterdam

Reviews

9.0

Wonderful

Rating 10 - Excellent. 603 out of 1001 reviews" "
Rating 8 - Good. 300 out of 1001 reviews" "
Rating 6 - Okay. 69 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bar and restaurant. Lobby was comfortable and good for people watching
Stayed 3 nights in May 2024

10/10 Excellent

Timmy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal...very polite and welcoming! Room was spotless and the hotel was very clean.
Stayed 3 nights in May 2024
Response from Denise on May 6, 2024
Dear Timmy,Thank you for this beautiful review!We are pleased to read that you loved your stay with us. We put a lot of effort in training our teams to provide brilliant service and going the extra mile for all over our guests. I am delighted to see that the training and our hard work pays off! Thank you again for sharing your positive feedback with us and fellow travelers.Kind regards,Denise

10/10 Excellent

almutairi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Charrie on May 3, 2024
Dear almutairi ,Thank you for your lovely feedback! It is wonderful to read that you enjoyed your stay with us. I hope you got to explore Rotterdam while staying in our property.Should your travels bring you back to Rotterdam, please do not hesitate to get in touch with us! Kind regards,Charrie

10/10 Excellent

Hiten

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very conveniently located near the central station. The staff were very welcoming and always greeted us with a smile and were incredible to help us with our various needs!
Stayed 4 nights in Apr 2024
Response from Kimberly on Apr 15, 2024
Thank you for this beautiful review!We are pleased to read that you loved your stay with us. We put a lot of effort in training our teams to provide brilliant service and going the extra mile for all over our guests. I am delighted to see that the training and our hard work pays off! Thank you again for sharing your positive feedback with us and fellow travelers.Kind regards,

8/10 Good

Teddy, Aurora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 1 night in Apr 2024
Response from Denise on Apr 12, 2024
Dear Teddy, Thankyou for your review!

10/10 Excellent

soo me

Excellent
Stayed 1 night in Apr 2024
Response from Denise on Apr 8, 2024
Dear Soo Me, Many thanks for your wonderful review! We hope to see you back in our hotel.Best regards, Denise - Front Desk

6/10 Okay

George M.

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The property new remodel
Stayed 1 night in Apr 2024
Response from Denise on Apr 3, 2024
Dear George,Thank you for sharing your thoughts on our property. We appreciate your feedback regarding the need for a remodel. Rest assured, we continuously evaluate opportunities for improvement and will take your comments into consideration as we strive to enhance our facilities. Your input is valuable to us, and we hope to have the chance to exceed your expectations in the future.Kind regards, Denise - Front Desk

4/10 Poor

Su Yeone, Charlottesville

Traveled with family
Although I checked in a bit early, I was assigned to a corner room at a low floor in this apparently highest building in Rotterdam. Because Marriott seems to be so obsessed with sustainability, the heater system keeps getting turned off, which made me wake up multiple times to turn it back on. The refrigerator in the room was not working either so the staff ended up bringing a replacement. It looks nice from the outside but there needs to be a better management inside.
Stayed 1 night in Mar 2024
Response from Kimberly on Mar 8, 2024
Thank you for taking the time to share your feedback with us. We appreciate you bringing this to our attention, and we are sorry to hear you were disappointed with your stay. At our hotel, it is our goal to provide a comfortable and convenient experience for every guest. If there is an issue you want to discuss further, please do not hesitate to reach out to us. We appreciate your loyalty and look forward to hopefully welcoming you back soon!Kind regards,

10/10 Excellent

Alon

Liked: Cleanliness, staff & service, property conditions & facilities
Jusr overall comfy
Stayed 1 night in Feb 2024
Response from Denise on Feb 22, 2024
Dear Alon, many thanks for your amazing review! We hope to welcome you again in our hotel!

10/10 Excellent

Hiba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the stay!
Stayed 2 nights in Feb 2024
Response from Rotterdam Marriott Hotel on Feb 19, 2024
Dear Hiba,Thank you for rating your recent stay at the Rotterdam Marriott Hotel. It's our pleasure to learn that you enjoyed your stay, and we trust to welcome you back to our property soon, so that we can make it wonderful for you again.Best regards,Fanni - Guest Relations -

10/10 Excellent

David, Federal Way

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property.
Stayed 1 night in Jan 2024
Response from Rotterdam Marriott Hotel on Feb 3, 2024
Dear David,Thank you very much for your compliment. We look forward to hosting you again soon.Kind regards,Fanni - Guest Relations

10/10 Excellent

Frank WF

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Denise on Jan 25, 2024
Dear Mr. Frank, Thank you for your amazing review! We hope to welcome you again in our hotel.

10/10 Excellent

Saira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location opposite central station, excellent customer service.
Stayed 2 nights in Jan 2024
Response from Denise on Jan 19, 2024
Hi Sara,How nice that you enjoyed your stay! See you soon!

10/10 Excellent

Onkar

Stayed 1 night in Jan 2024
Response from Rotterdam Marriott Hotel on Jan 9, 2024
Dear Onkar, thank you for taking the time to rate your stay with us. It pleases me to see you had a great experience with us. Hoping to welcome you back in the future!

10/10 Excellent

Anntionette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience staying here. The city views are spectacular! The 12th floor for NYE fireworks displays were incredible! Everyone who works there was very nice and very accommodating.
Stayed 2 nights in Jan 2024
Response from Rotterdam Marriott Hotel on Jan 9, 2024
Dear Anntionette, thank you for taking the time for leaving a review and a special thank you for your kind words. It was a pleasure having you and we hope to welcome you back in the future!

10/10 Excellent

meetoo

Stayed 1 night in Dec 2023
Response from Kimberly on Dec 29, 2023
Thank you for your lovely feedback! It is wonderful to read that you enjoyed your stay with us. I hope you got to explore Rotterdam while staying in our property.Should your travels bring you back to Rotterdam, please do not hesitate to get in touch with us! Kind regards

10/10 Excellent

Sidarth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay.
Response from Rotterdam Marriott Hotel on Feb 8, 2024
Dear Sidarth,Thank you for choosing the Rotterdam Marriott Hotel. We also appreciate you leaving such a wonderful review. Our team is looking forward to welcoming you back soon for another memorable stay in the middle of the city.Best regards,Fanni - Guest Relations -

10/10 Excellent

Jiewen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful pillows & bed
Wonderful room & ambience. Super comfortable bed, favourite part of the room is bed 😁
Stayed 2 nights in Dec 2023
Response from Rotterdam Marriott Hotel on Dec 25, 2023
Dear Jiewen,Thank you so much for your kind words. We're thrilled to know that your stay was comfortable and you slept well. I hope to welcome you back soon for another amazing stay.With festive regards,Fanni - Guest Relations

10/10 Excellent

Jun

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Rotterdam Marriott Hotel on Dec 24, 2023
Thank you Jun! It was our pleasure to host you. Happy holidays!

10/10 Excellent

Andrea

Stayed 1 night in Dec 2023
Response from Rotterdam Marriott Hotel on Dec 24, 2023
Thank you Andrea! It was our pleasure to host you. Happy holidays!

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rotterdam Marriott Hotel on Dec 21, 2023
Dear Guy,Thank you for choosing our hotel. We trust you enjoyed your stay and that we'll have the opportunity to host you again soon.Best regards,Fanni - Guest Relations

8/10 Good

Rajesh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rotterdam Marriott Hotel on Dec 18, 2023
Dear Rajesh,Thank you for choosing the Rotterdam Marriott Hotel for your recent stay, we trust you enjoyed your time here and that we'll have the opportunity to host you again.Best regards,Fanni - Guest Relations

10/10 Excellent

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect and staff very helpful
Response from Rotterdam Marriott Hotel on Dec 18, 2023
Dear mark,On behalf of our entire team I would like to take this opportunity to thank you for sharing your brilliant review. We are glad to know that the central location of the hotel suited your plans in the city and that you also had a great experience with our staff. I hope to welcome you back whenever you're in the area again.Best regards,Fanni - Guest Relations

10/10 Excellent

Ayten

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with a spacious room and location couldn’t be more perfect. We had an exec room with additional bed added and when we arrived it wasn’t setup correctly but rectified within 30 mins of telling reception. Breakfast was excellent with more than enough hot/ cold options and the exec lounge was also good for somewhere to hang out and rest.
Stayed 4 nights in Nov 2023
Response from Rotterdam Marriott Hotel on Nov 29, 2023
Dear Ayten,Thank you for taking the time to share your feedback in the form of this review. We appreciate you choosing our hotel and an executive room for your family's weekend getaway. I'm glad to know that you enjoyed all the benefits and facilities your reservation had to offer including the spacious room, the breakfast and the M Lounge. We hope to welcome you back soon.With kind regards,Fanni - Guest Relations

10/10 Excellent

Pippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent one night at this hotel which was everything that I wanted. Very convenient for an early morning start from Centraal Station which is minutes away from the front entrance, the hotel was clean and comfortable and my room was large and well stocked with toiletries and the facilities to make hot drinks. Staff were polite, helpful and friendly. I would stay again if in Rotterdam.
Stayed 1 night in Nov 2023
Response from Rotterdam Marriott Hotel on Nov 28, 2023
Dear Pippa,Thank you very much for your kind and detailed feedback. I'm happy to learn that all aspects of your stay met your previous expectations and that the location was a perfect match for your travel plans. Furthermore, thank you for highlighting the spotless cleanliness, room amenities, and the brilliant service of our staff. We highly appreciate your wonderful comments, and very much looking forward to welcoming you during your next visit to Rotterdam.Best regards,Fanni - Guest Relations

10/10 Excellent

Frederic

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast buffet Super friendly staff
Stayed 1 night in Nov 2023
Response from The Rotterdam Marriott Hotel on Nov 22, 2023
Dear Frederic,Thank you for your review! I am delighted to hear that you've had a lovely stay. We hope to welcome you soon again whenever travel brings you back to Rotterdam! Warm regards,Merel - Guest Relations

10/10 Excellent

Waleed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for travellers and business
Great location
Stayed 1 night in Oct 2023
Response from Rotterdam Marriott Hotel on Oct 31, 2023
Dear Waleed,Thank you for sharing your experience in the form of this review. Our location is indeed perfect whether you come for work or for exploring Rotterdam. We are happy to know that your stay has therefore met your expectations, and hoping to have the opportunity to welcome you back soon.Kind regards,Fanni - Guest Relations

10/10 Excellent

Waleed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great location
Excellent location if you are travelling from london. Very friendly and helpful staff. We will be coming back next year indeed on our next business trip
Stayed 2 nights in Oct 2023
Response from Rotterdam Marriott Hotel on Oct 30, 2023
Dear Waleed,Many thanks for your delightful review.It is a pleasure to hear about your stay at the Rotterdam Marriott Hotel and we are glad to know that you enjoyed it.Our team is looking forward to welcoming you back next year - or maybe even earlier :)Kind regards,Fanni - Guest Relations

10/10 Excellent

stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
so convenient . Right across the street from Central Train Station.
Stayed 1 night in Sep 2023
Response from Rotterdam Marriott Hotel on Sep 20, 2023
Dear Stephen,Thank you for your review! Our location is indeed convenient if you travel by train. We hope that you've enjoyed the rest of your stay as well. We would love to welcome you soon again! Kind regards,Merel - Guest Relations

10/10 Excellent

Timothy

Stayed 5 nights in Sep 2023
Response from Rotterdam Marriott Hotel on Sep 20, 2023
Dear Timothy,Thank you for your review! We hope to welcome you soon again. Kind regards,Merel - Guest Relations

10/10 Excellent

Hsiao-Yi, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Rotterdam Marriott Hotel on Sep 17, 2023
Dear Hsiao-Yi,Thank you for your review. We hope to welcome you soon again! Kind regards,Merel - Guest Relations

10/10 Excellent

Yadvinderajit

Stayed 2 nights in Sep 2023
Response from Marriott Rotterdam on Sep 25, 2023
Dear Yadvinderajit, Thank you for taking the time to share your experience with us. I am happy to see that we did meet your expectations.Looking forward to welcome you back in the future.Kind regards,Desiree OttenheijmFront Office Manager

10/10 Excellent

Lesley

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was what you expect from Marriott. Would not stay anywhere else.
Stayed 1 night in Aug 2023
Response from Delilah on Aug 23, 2023
Dear Lesley,Thank you for reviewing your most recent stay with us.I am happy learn you have had a wonderful stay, did you also enjoy our delicious French Toasts during breakfast?Hopefully we can welcome you back soon in the Rotterdam Marriott Hotel.With kind regards,Delilah HuFront Office & Guest Relations associate

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Everything was really excellent for our stay...... staff were amicable and helpful except for one grumpy bartender at the bar but his colleagues were all very friendly and helpful so they made up for him. We had to be moved to another room on the 2nd day as the room we requested was not available when we checked in early. The team member, Jasper, who took care of this was exceptional. He kept checking in to make sure we were ok. Rooms were all very clean and well prepared. If we needed anything during the times of housekeeping, the housekeeping team was always happy to help. Kudos to the team who were there during our stay, they did very well.
Stayed 5 nights in Jul 2023
Response from Rotterdam Marriott Hotel on Aug 18, 2023
Dear Valued Guest,Thank you very much for your kind and detailed feedback which gave our teams the chance to celebrate the brilliant guest experience we delivered. We are glad to know that we were always there to assist and make your stay the most memorable. We are looking forward to welcoming you back soon.Best regards,Fanni - Guest Relations

10/10 Excellent

Tanvee

Stayed 6 nights in Aug 2023
Response from Rotterdam Marriott Hotel on Aug 16, 2023
Dear Tanvee,On behalf of the entire team of the Rotterdam Marriott I thank you for choosing our hotel and sharing your satisfaction in the form of this review. We are glad to know that you enjoyed your stay.Kind regards,Fanni - Guest Relations

10/10 Excellent

Jonathon, Carrollton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was by far the best in every way. Would definitely recommend and stay again.
Stayed 3 nights in Aug 2023
Response from Rotterdam Marriott Hotel on Aug 14, 2023
Beste Jonathon,Bedankt voor uw aardige woorden en deze review. We zijn blij te lezen dat u genoten heeft van uw verblijf en dat u ons hotel aan anderen zou aanbevelen.Met vriendelijke groeten,Fanni - Guest Relations

10/10 Excellent

Ramona

Liked: Cleanliness, amenities
Great property
Stayed 2 nights in Aug 2023
Response from Marriott Rotterdam on Aug 13, 2023
Dear Ramona,Thank you for your feedback which allows us to realize that your stay was made brilliant by our team!We hope to welcome you back soon.With kind regards,Fanni - Guest Relations

10/10 Excellent

Barry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in heart of Rotterdam. Everything you'd expect from a Marriott.
Stayed 5 nights in Jul 2023
Response from Cynthia on Aug 6, 2023
Dear Barry,Thanks a lot for your kind review, we really appreciate it.I hope you have had an amazing time in our beautiful city Rotterdam. Best regards,

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jun 2023
Response from Cynthia on Aug 6, 2023
Dear Justin,Thank you for sharing your feedback with us in regards to your recent stay at the Rotterdam Marriott Hotel. We are very thankful for your positive rating and hope to get the opportunity to welcome you back soon.Best regards,

10/10 Excellent

John

Stayed 1 night in Jul 2023
Response from Rotterdam Marriott Hotel on Aug 2, 2023
Dear John,We appreciate you sharing your feedback and rating our hotel, services and your experience with this excellent score! We hope to welcome you back soon.Kind Regards,Alyssa-Guest Relations

10/10 Excellent

Periclis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff, clean and fresh. Nice hotel in a great location.
Stayed 3 nights in Jul 2023
Response from Rotterdam Marriott Hotel on Jul 31, 2023
Dear Guest,Thank you for you kind words. We are glad to know that your stay was made brilliant thanks to our hosts, the cleanliness, and the central location.We look forward to welcoming you.Kind regards,Fanni - Guest Relations

10/10 Excellent

Keisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Rotterdam Marriott Hotel on Jul 28, 2023
Dear Keisha,What a wonderful rating! We are thrilled to know that your expectations towards your stay was fully met. We look forward to welcoming you back.Best regards,Fanni - Guest Relations

10/10 Excellent

Pablo, Bowling Green

Liked: Cleanliness, staff & service, property conditions & facilities
The best place to stay if you are leaving Centraal early like I did
Stayed 3 nights in Jul 2023
Response from Rotterdam Marriott Hotel on Jul 27, 2023
Dear Pablo,Thank you for sharing your review with us after your stay. We are happy to hear that you were satisfied about the location of the hotel.We hope to welcome you back soon. Kind Regards, Alyssa-Guest Relations

10/10 Excellent

marilyn

Stayed 2 nights in Jul 2023
Response from Rotterdam Marriott Hotel on Aug 9, 2023
Dear Marilyn,Thank you for your review. We are happy to see that you enjoyed your stay! Kind Regards, Alyssa- Guest Relations

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific breakfast, many options, clean and bright rooms
Stayed 2 nights in Jul 2023
Response from Rotterdam Marriott Hotel on Jul 19, 2023
Dear Julie, Thank you for choosing our hotel for your recent stay and sharing your feedback. We are happy to see that you enjoyed your stay! Kind Regards, Alyssa- Guest Relations

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Just keep up the friendly and professional service.
Stayed 4 nights in Jul 2023
Response from Rotterdam Marriott Hotel on Jul 16, 2023
Dear Mark, Thank you for choosing our hotel for your recent stay and sharing your feedback. We hope to welcome you back soon.Kind regards, Alyssa-Guest Relations

10/10 Excellent

Takashi

Stayed 1 night in Jul 2023
Response from Marriott Rotterdam on Jul 12, 2023
Dear Takashi, Thank you for sharing your review after your stay with us. We hope to welcome you back soon. Kind regards, Alyssa- Guest Relations

10/10 Excellent

Julie

Stayed 1 night in Jul 2023
Response from Rotterdam Marriott Hotel on Jul 27, 2023
Dear Julie,Thank you for sharing your review with us after your stay. We hope to welcome you back soon. Kind regards, Alyssa-Guest Relations

8/10 Good

Gerard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Booked three rooms, 2 were renovated and one was dated and very dim but still good. House keeping didn’t come until after 6 pm one day and right after 8 am the next. Great area.
Stayed 3 nights in Jun 2023
Response from Marriott Rotterdam on Jul 4, 2023
Dear Gerard,Thank you for your valuable feedback. We are happy to hear that you were satisfied with the rooms and the location of the hotel. Furthermore, I will share the feedback regarding the housekeeping service with the team. We are looking forward welcoming you hopefully soon!Kind regards,Laura- Front Office

10/10 Excellent

Richard

Liked: Cleanliness
Ccx
Stayed 1 night in Jun 2023
Response from Rotterdam Marriott Hotel on Jul 3, 2023
Dear Richard,Thank you for sharing your review after your stay with us. It was our pleasure to host you.Best regards,Fanni - Guest Relations